Policy updates/clarifications

This page provides updates on recent changes to operational policies at the WSIB as well as our 2021 Policy Agenda. 

Learn about Policy development at the WSIB

For copies of past policies, please email polpub@wsib.on.ca or phone 416-344-4355 or 1-800-387-0750, ext. 416-344-4355.

    Policy Agenda 2021

    The annual Policy Agenda outlines our policy priorities for the coming year and includes items that may involve stakeholder consultation.

    The key areas of policy activity in 2021 will be to provide support for the transformational changes under our Strategic Plan (2019-2021) and to continue to advise and support the organization’s response to the novel coronavirus (COVID-19) pandemic. We will develop an Occupational Disease Strategy, and help implement recommendations from the Ontario Government’s Operational Review of the WSIB, and the Value for Money Audit on the Serious Injury Program. Work will continue on ongoing projects from prior agendas, such as supporting the implementation of the Rate Framework Modernization, and the revised return-to-work policy suite. We will also conduct the scheduled review of the medical cannabis policy and commence the review of four additional policies scheduled for cyclical review in 2021.

    In addition to the above, we will maintain policy capacity to support any other legislative or regulatory changes that may occur, and to address unanticipated policy items that may arise throughout the year.

    Read our 2021 Policy Agenda (PDF).

    View our past policy agendas

    Policy updates/clarifications

    Consequential policy revisions related to the maximum for insurable earnings   

    *Effective January 1, 2021* 

    On April 14, 2021 An Act to amend the Workplace Safety and Insurance Act, 1997 (Bill 238) received Royal Assent and is effective retroactive to January 1, 2021. The Bill 238 amendments change how the WSIB determines the Schedule 1 insurable earnings maximum for 2021, and allow the government to set the insurable earnings maximum for 2022, as well. 

    To comply with and support the implementation of these amendments, revisions have been made to seven Operational Policy Manual (OPM) documents.  

    Several of the OPM documents affected by the Bill 238 amendments also required housekeeping revisions following from the Rate Framework project and the return-to-work policy review. These revisions have been made where applicable.  

    The following seven OPM documents have been revised and are effective January 1, 2021. 

    Prior versions 

    Comparison of revised and prior versions 

    Consequential policy revisions related to the rate-setting model

    *Effective March 1, 2021*

    The following Operational Policy Manual documents have been revised to make minor consequential and housekeeping changes to ensure accuracy and consistency with our rate-setting model.

    Consequential/housekeeping policies Prior versions Comparison documents
    12-01-01, Who is an Employer?   PDF PDF
    12-02-01, Workers and Independent Operators  PDF PDF
    12-03-03, Who Can Obtain Optional Insurance? PDF PDF
    12-04-11, Mutual Aid Agreements for Mine Rescue PDF PDF
    13-02-06, Construction Industry Plan (CAD 7) PDF PDF
    14-01-01, The Classification Structure PDF PDF
    14-01-08, Temporary Employment Agencies PDF PDF
    14-02-07, Employer Non-Compliance Interest and Charges PDF PDF
    14-02-14, Reinstatement of Accounts PDF PDF
    15-01-02, Employers’ Initial Accident-Reporting Obligations PDF PDF

    22-01-08, Offences and Penalties - Employer

    PDF PDF

    Housekeeping policy revisions related to the rate-setting model 

    *Effective March 1, 2021* 

    The following Employer Classification Manual (ECM) document has been revised to make housekeeping changes to ensure accuracy and consistency with our premium rate-setting model. 

    ECM Housekeeping  Prior version Comparison document
    488511, Marine shipping agencies PDF PDF

    Housekeeping policy revisions related to the return-to-work (RTW) policy review

    *Effective March 1, 2021*

    New return-to-work (RTW) policies came into effect on November 30, 2020. The following policies have been revised to ensure the accuracy and consistency of the Operational Policy Manual (OPM). 

    The chart below includes the prior version of each revised OPM document and a comparison document tracking the changes.

    Policy Prior version Comparison document
    11-01-04 Determining the Date of Injury    PDF PDF
    11-01-12 Legislative Authority  PDF PDF
    11-02-02 Lost Time Claims    PDF PDF
    12-04-03 Emergency Workers PDF PDF
    12-04-07 Pupils in Work Education Programs   PDF PDF
    14-02-02 Registration    PDF PDF
    15-01-03 Workers' Requirement to Claim and Consent   PDF PDF
    15-02-05 Recurrences    PDF PDF
    15-04-03 Chronic Pain Disability  PDF PDF
    15-05-01 Resulting from Work-Related Disability/Impairment   PDF PDF
    15-06-02 Entitlement Following Temporary Work Disruption    PDF PDF
    15-06-03 Entitlement Following Permanent Work Disruption   PDF PDF
    15-06-06 Incarcerated Workers  PDF PDF
    15-06-07 Leaving the Province/Country   PDF PDF
    15-06-08 Adjusting Benefits Due to Post-accident, Non-work-related Change in Circumstances  PDF PDF
    17-01-09 Travel and Related Expenses    PDF PDF
    17-04-02 Employer-Requested Health Examinations    PDF PDF
    17-04-03 WSIB-Requested Health Examinations   PDF PDF
    17-06-04 Guide and Support Dogs    PDF PDF
    17-06-08 Home Modification   PDF PDF
    18-01-06 Redirected Benefit Payments    PDF PDF
    18-01-07 Automatic Deduction for Family Support   PDF PDF
    18-01-13 Calculating CPP/ QPP Offsets from FEL/LOE Benefits   PDF PDF
    18-01-14 Annual Indexing    PDF PDF
    18-02-03 Determining Long-term Average Earnings: Workers in Permanent Employment  PDF PDF
    18-02-04 Determining Long-term Average Earnings: Workers in Non-permanent Employment  PDF PDF
    18-03-02 Payment and Reviewing LOE Benefits (Prior to Final Review)   PDF PDF
    18-03-04 LOE Benefits for Workers 55 Years of Age and Older   PDF PDF
    18-03-06 Final LOE Benefit Review  PDF PDF
    18-04-02 FEL Presumption PDF PDF
    18-04-03 Date of Determination PDF PDF
    18-04-05 Initial Determination - Workers Who are Earning at Time of Determination  PDF PDF
    18-04-06 Initial Determination - Where Suitable Occupation has been Determined  PDF PDF
    18-04-09 Electing the OAS Equivalent   PDF PDF
    18-04-11 Supplements for Programs and Return-to-Work Activities Before and After 24 Months PDF PDF
    18-04-12 Supplement Following Significant Deterioration    PDF PDF
    18-04-13 FEL Sustainability Benefit    PDF PDF
    18-04-14 Reviewing FEL Benefits (Prior to Final Review)    PDF PDF
    18-04-15 Effect of a 0% NEL Rating on FEL Benefits   PDF PDF
    18-04-17 Loss of Retirement Income Benefits (Accidents from January 2, 1990 to December 31, 1997)   PDF PDF
    18-04-20 Final FEL Benefit Review    PDF PDF
    18-06-02 Calculating Temporary Partial Disability Benefits (Accidents between 1985 and 1998)   PDF PDF
    18-06-03 Definitions for Adjudicating Pre-1998 Claims    PDF PDF
    18-06-06 Individuals on Unpaid Training Placements - Temporary Disability Benefits    PDF PDF
    18-07-10 Sections 147(2) and 147(4) Supplements (Permanent Disability)  PDF PDF
    19-02-07 RTW Overview and Key Concepts    PDF PDF
    19-05-02 Re-employment Obligation in the Construction Industry - Threshold, Duration and Specific Employer Requirements    PDF PDF
    19-05-04 Re-employment Penalties and Payments - Construction Industry    PDF PDF
    20-02-03 Return-to-Work Assessments for Surviving Spouses PDF PDF
    20-02-04 Return-to-Work Plans for Surviving Spouses PDF PDF
    21-02-01 Disclosure of Claim File Information - General    PDF PDF
    21-02-02 Disclosure of Claim File Information (Issue in Dispute)    PDF PDF
    21-02-03 Disclosure of Claim File Information to Employers (No Issue in Dispute)   PDF PDF
    21-02-06 Disclosure of Claim File Information to WSIB Service Providers and Research Entities PDF PDF
    22-01-02 Material Change in Circumstances - Worker    PDF PDF
    22-01-03 Workers' Co-operation Obligations  PDF PDF

    Transferring from Schedule 2 to Schedule 1

    *Effective March 9, 2021*

    Schedule 2 organizations opting to transfer to Schedule 1 were previously treated like new employers and assigned the class premium rate. Their Schedule 2 experience was not considered for premium rate setting purposes.

    The WSIB reviewed this approach and determined these employers should be assigned a premium rate based on their Schedule 2 experience. This will ensure all businesses receive fair premium rates that reflect their claims experience.

    Schedule 2 employers interested in transferring to Schedule 1 will be required to provide certain information, such as their insurable earnings in Schedule 2 over a six-year period, to allow the WSIB to calculate their premium rate. The calculated premium rate will be assigned to them until they are eligible for a risk adjusted premium rate based only on their Schedule 1 experience. 

    The following policies are effective March 9, 2021. They have been revised to reflect the approach above and to include minor changes to align with policy formatting guidelines. 

    Below are the policies that were in place and effective prior to March 9, 2021:

    Below are comparison documents of the new and prior versions:

    Housekeeping changes to 14-01-01, The Classification Structure

    *Effective January 1, 2021*

    On January 1, 2021, changes to Schedule 1 of Ontario Regulation 175/98 came into effect, which splits current subclass G1 into subclass G1 and subclass G6.

    The WSIB updated OPM 14-01-01, The Classification Structure to reflect the additional class, raising the number of classes from 34 to 35. In addition, the new subclass was added to the policy’s appendix, and subclass G1 was renamed.

    Below is the policy that was in place and effective prior to January 1, 2021:

    Below is a comparison document of the new and prior versions:

    Housekeeping changes to the Employer Classification Manual

    *Effective January 1, 2021*

    On January 1, 2021, amendments to Ontario Regulation 175/98 came into effect to reflect the splitting of subclass G1. The regulatory change is reflected in the online ECM, and the new subclasses are:

    • G1 Residential building construction
    • G6 Non-residential building construction 

     As a result of this addition of a new subclass, two new ECM NAICS were created:

    In addition, a number of housekeeping changes were required to other ECM documents to reflect the G1 split decision, as well as updating terminology and correcting typos. 

    The below chart includes the original ECM documents with tracked changes to reflect the housekeeping changes.

    Current ECM NAICS Prior versions Comparison document
    NAICS 236210 Industrial building and structure construction  PDF PDF
    NAICS 236220 Commercial and institutional building construction  PDF PDF
    NAICS 236110 Residential building construction  PDF PDF
    NAICS 007010 Non-exempt partners and executive officers in construction – G1 PDF PDF
    NAICS 001150 Supply of labour to class G1 PDF PDF
    NAICS 624120 Services for the elderly and persons with disabilities  PDF PDF
    NAICS 814110 Private households PDF PDF
    NAICS 541710 Research and development in the physical, engineering and life sciences PDF PDF
    NAICS 313110 Fibre, yarn and thread mills PDF PDF
    NAICS 313210 Broad-woven fabric mills PDF PDF
    NAICS 313220 Narrow fabric mills and Schiffli machine embroidery PDF PDF
    NAICS 313310 Textile and fabric finishing  PDF PDF
    NAICS 314990 All other textile product mills  PDF PDF
    NAICS 339920 Sporting and athletic goods manufacturing  PDF PDF
    NAICS 414130 Piece goods, notions and other dry good merchant wholesalers PDF PDF
    NAICS 418410 Chemical (except agricultural) and allied product merchant wholesalers PDF PDF
    NAICS 417930 Professional machinery, equipment and supplies merchant wholesalers  PDF PDF
    NAICS 611710 Educational support services  PDF PDF
    NAICS 623222 Homes for persons with psychiatric disabilities  PDF PDF
    NAICS 623993 Homes for persons with physical disabilities  PDF PDF
    NAICS 623210 Residential care facilities for persons with developmental disabilities  PDF PDF
    NAICS 813310 Social advocacy organizations  PDF PDF


    Special NEER Adjustment in 2021

    *Effective January 1, 2021*

    The final issue of NEER refunds and surcharges occurred in 2020 and considered accident years 2016-2019. The final review of the 2017-2019 accident years occurred in 2020, rather than the full four year review, as our experience rating programs came to an end in 2020.

    Claims that drew benefits early in 2020, but not later in the year, were classified as active in the NEER calculation. Since there are no future issues of NEER, there is no regular opportunity for their classification to change to inactive, as would have happened previously.

    To respond to this issue, the WSIB will identify 2017-2019 accident year claims that were classified as active in the 2020 issue and drew no benefits between April 1, 2020 and September 30, 2020. Any claims identified will be re-classified as inactive and the 2020 issue will be adjusted in 2021 as appropriate. Adjustments may increase a rebate, reduce a surcharge, and/or turn a surcharge into a rebate.

    The NEER policy has been updated to reflect this change as well as some minor changes to align with policy formatting guidelines. The revised policy is effective January 1, 2021.

    Below is the policy that was in place and effective prior to January 1, 2021:

    Below is a comparison document of the revised and prior version: 

    Policy change related to Emphysema Due to Alpha 1 Anti-Trypsin Deficiency

    Under the Genetic Non-Discrimination Act, the WSIB is prohibited from requiring an individual to undergo a genetic test or to require the disclosure of a genetic test result as a condition of providing services to the individual. As a result, Operational Policy manual (OPM) document #16-02-16, “Emphysema Due to Alpha 1 Anti-Trypsin Deficiency” has been rescinded and removed from the OPM.  

    Previous policy

    Below is the policy that was in place and effective prior to January 1, 2021

    2021 Benefit rates

    *Effective January 1, 2021*

    Each year, benefit rates are reviewed and revised appropriately to ensure that people are fairly compensated in a financially responsible and accountable way. 

    For 2021, benefit rates that have increased are:

    • Independent Living Allowance
    • Personal Care Allowance – General Rate
    • Personal Care Allowance – Personal Rate
    • Personal Care Allowance – Skilled Rate
    • Guide and Support Dog Allowance
    • Non-Professional Escort Fee

    Operational Policy Manual document 18-01-05, Table of Rates has been revised to reflect the benefit rates in effect as of January 1, 2021. These rates were posted in advance on December 16, 2020.

    Below is the policy that was in place and effective prior to January 1, 2021:

    Below is a comparison document of the new and prior versions:

    2021 indexed values

    *Effective January 1, 2021

    Every year, Operational Policy Manual (OPM) documents 18-01-02, Benefit Dollar Amounts - Accidents from 1998 and 18-01-03, Benefit Dollar Amounts - Accidents before 1998 are updated to include the current year’s indexed values. The indexing factor for 2021 is 1 per cent.  

    Prior versions

    Revisions to Clothing Allowance Policy

    *Effective December 1, 2020*

    Operational Policy Manual document 17-07-03, Clothing Allowance has been revised to make minor changes to confirm the current WSIB practice by removing the requirement that an annual medical report by the treating health professional be submitted as part of the clothing allowance’s annual application process.

    Other changes have also been made to remove outdated and vague elements in the policy and to further improve its clarity and readability.

    Below is the policy that was in place and effective prior to December 1, 2020:

    Below is a comparison document of the new and prior version:

    Scheduled Review: Annual Indexing

    *Effective December 1, 2020*

    <p>The <a data-entity-substitution=">2020 Policy Agenda (PDF) identified for scheduled review, Operational Policy Manual (OPM) document 18-01-14, Annual Indexing. The review included consultation with internal partners, review of relevant internal and external policy questions received by the Operational Policy Branch (OPB), and a scan for relevant WSIAT decisions.

    As a result of the review, only housekeeping changes were made.

    Below is the policy that was in place and effective prior to December 1, 2020:

    Below is a comparison document of the new and prior version:

    Return-to-work (RTW) policy review

    *Effective November 30, 2020*

    At the end of 2019, the WSIB completed a review of seven return-to-work (RTW) policies. This work was part of a scheduled review in support of our current Return-to-Work and Recovery Services Strategy. The review included a targeted stakeholder consultation with the Chair’s Advisory Committees and Schedule 2 Executive members (Return-to-work [RTW] policy review - Stakeholder feedback themes and WSIB response [PDF]). The revised policies were originally planned for release in early 2020, however due to the onset of the COVID-19 pandemic, we temporarily delayed their release to focus on other priorities.

    As a result of the review, we have updated the suite of RTW policies to improve readability, clarify aspects of the RTW process, and incorporate current program terminology. We have also re-organized seven (7) policies into four (4) new policies.

    While the revised suite of RTW policies looks different, the obligations of injured or ill people and businesses have not changed.

    Highlights of the changes include:

    • Separating guidance on co-operation and re-employment obligations into two standalone policies to make the guidance easier to understand in cases where re-employment obligations do not apply.
    • Providing additional guidance around concepts such as productive work and travel considerations when determining availability of work, to address frequently asked questions.
    • Adapting content in the existing re-employment policies for the construction industry and using it to provide greater clarity in the general re-employment policy.
    • Providing additional guidance on re-employment in special cases, such as temporary employment agencies, to address frequently asked questions.
    • Making minor revisions to clarify aspects of the WSIB’s approach to RTW assessments and plans (with or without training).

    The previous suite of seven (7) policies has been re-organized into four (4) new policies. The four new policies that were posted in advance at the end of October are now in effect:

    The following are the policies that were in effect up to November 29, 2020:

     
    Below are the annotated versions of the new policies highlighting the differences between the new and prior policies:

    2021 premium rate hold

    In response to the impact of the COVID-19 pandemic on the workers’ compensation system, the WSIB has decided to assign all businesses the same rate in 2021 that they paid in 2020, with limited exceptions. Projected premium rates will still be provided to businesses. 

    The following policies are being advance posted and will be effective January 1, 2021. They have been revised to outline how the premium rate hold will be applied to businesses.

    Below are comparison documents of the new and prior versions. 

    Correction: 18-01-03, Benefit Dollar Amounts - Accidents before 1998  

    In 2018, Operational Policy Manual (OPM) documents 18-01-02, Benefit Dollar Amounts - Accidents before 1998 and 18-01-03, Benefit Dollar Amounts - Accidents before 1998 were reformatted. One purpose of the reformatting was to include the indexed values used to calculate full benefits that previously did not appear in these documents. 

    With this reformatting, full temporary disability benefits values different from the existing partial temporary disability values were added to 18-01-03, Benefit Dollar Amounts - Accidents before 1998. However, in accordance with the Workers’ Compensation Act, 1990, as continued and amended by the Workplace Safety and Insurance Act, 1997, the WSIB uses the same values for calculating full temporary disability benefits as it does for partial temporary disability benefits. Despite the inclusion of these different amounts in 18-01-03, the WSIB has continued to calculate full temporary disability benefits in accordance with the legislation and, as a result, the inclusion of these amounts has not affected any benefit payments. OPM document 18-01-03, Benefit Dollar Amounts - Accidents before 1998 has been updated to remove these different amounts to correct this error. We regret and apologize for any inconvenience. 

    18-01-03, Benefit Dollar Amounts - Accidents before 1998

    Authorization of Employer Representatives for Employer Accounts

    *Effective August 1, 2020*

    Operational Policy Manual document 21-01-02, Authorization of Employer Representatives for Employer Accounts has been revised to reflect changes undertaken to simplify and streamline the process for authorizing employer representatives.

    In addition to the above, seven other Operational Policy Manual documents have been revised to make housekeeping changes to reflect the new process for authorizing employer representatives.

    Housekeeping policies Prior versions Comparison document
    14-02-02, Registration PDF PDF
    14-02-03, Purchase Certificates  PDF PDF
    14-02-05, Closures  PDF PDF
    14-04-02, Security for Payment PDF PDF
    14-04-03, Writs of Seizure and Sale PDF PDF
    14-04-04, Collections Based on Financial Hardship  PDF PDF
    21-01-01, Access to Employer Information  PDF PDF

    Rate framework policies

    *Effective January 1, 2020*

    Our new rate-setting model changes how we set and adjust premium rates for businesses. To support the new model, we have created new Operational Policy Manual documents and revised others. We consulted with stakeholders on the core policies that support these changes and posted them in advance. Details on the policy consultation, and the WSIB’s response, can be found on the Rate Framework Policy Consultation page of our website.

    January 28, 2020 update: Temporary Employment Agency (TEA) transition

    To help TEAs move to our new model, we have revised the TEA Transition to the Rate Framework policy to introduce a one-year transition approach (see link to the policy in the chart).

    In 2020, a starting point rate will be determined for TEAs based on their 2019 rate group rate and 2016-2018 experience rating adjustments (if applicable). TEAs will then pay the lesser of their starting point rate, or the class rate, for each North American Industry Classification System (NAICS) class they supply labour. 

    In 2021, TEAs will pay the class rate in each NAICS class they supply labour, to more closely align their rates with their client employers.

    Core policies Prior policies

    12-01-04, Coverage Status

    12-01-04, Schedules 1 & 2 (PDF)

    14-01-01, The Classification Structure

    14-01-01, The Classification Scheme (PDF)
    14-01-05, Special Ancillary Rules (PDF) rescinded

    14-01-06, Associated Employers

    14-01-06, Associated Employers Policy (PDF)

    14-01-07, Single and Multiple Premium Rates

    14-01-02, Single Classification (PDF) rescinded
    14-01-03, Segregated Payrolls (PDF) rescinded
    14-01-04, Aggregated Payroll (PDF) rescinded

    14-01-08, Temporary Employment Agencies

    New policy

    14-01-09, Transition to the Rate Framework

    New policy

    14-01-10, Temporary Employment Agencies Transition to the Rate Framework

    New policy

    14-01-11, Non-Profit Organizations Transition to the Rate Framework

    New policy

    14-02-01, Employer Level Premium Rate Setting *

    New policy

    14-02-06, Employer Premium Adjustments

    14-02-06, Employer Premium Adjustments (PDF)

    * The “Premium Rate Setting Administrative Practice Document” referenced in policy 14-02-01, Employer Level Premium Rate Setting will be available soon.

    In addition to the above, another 32 Operational Policy Manual documents have been revised to make consequential and/or housekeeping changes to reflect our new rate-setting model, and three have been rescinded.

    Consequential/housekeeping policies Prior versions Comparison document

    12-01-01, Who is an Employer?

    PDF

    PDF

    12-01-02, Employer by Application

    PDF

    PDF

    12-03-02, Optional Insurance

    PDF

    PDF

    13-02-02, NEER (New Experimental Experience Rating Plan)

    PDF

    PDF

    13-02-04, Merit Adjusted Premium Program

    PDF

    rescinded

    13-02-05, Adjustments to CAD-7 Refunds and Surcharges

    PDF

    rescinded

    13-02-06, Construction Industry Plan (CAD 7)

    PDF

    PDF

    13-02-07, Adjustments to NEER Refunds and Surcharges

    PDF

    rescinded

    14-02-03, Purchase Certificates

    PDF

    PDF

    14-02-04, Clearance Certificate

    PDF

    PDF

    14-02-05, Closures

    PDF

    PDF

    14-02-07, Employer Non-Compliance Interest and Charges

    PDF

    PDF

    14-02-08, Determining Insurable Earnings

    PDF

    PDF

    14-02-14, Reinstatement of Accounts

    PDF

    PDF

    14-02-16, Credit Interest on Appeals

    PDF

    PDF

    14-02-17, Fatal Claim Premium Adjustment

    PDF

    PDF

    14-02-18, Insurable Earnings - Construction

    PDF

    PDF

    14-02-19, Clearance Certificate in Construction

    PDF

    PDF

    14-03-06, Minimum Premium

    PDF

    PDF

    14-03-09, Premium Remittance

    PDF

    PDF

    14-03-10, Statement of Account

    PDF

    PDF

    14-03-12, Reconciliation

    PDF

    PDF

    14-04-04, Collections Based on Financial Hardship

    PDF

    PDF

    14-05-01, Transfer of Costs

    PDF

    PDF

    14-05-02, Removal of Costs

    PDF

    PDF

    15-01-05, Third Party Rights of Action

    PDF

    PDF

    15-01-06, Third Party Motor Vehicle Accident Claim Costs

    PDF

    PDF

    18-01-04, Recovery of Benefit-Related Debts

    PDF

    PDF

    21-01-01, Access to Employer Information

    PDF

    PDF

    21-02-01, Disclosure of Claim File Information – General

    PDF

    PDF

    21-02-02, Disclosure of Claim File Information (Issue in dispute)

    PDF

    PDF

    21-02-03, Disclosure of Claim File Information to Employers (No Issue in Dispute)

    PDF

    PDF

    22-01-01, Material Change in Circumstances - Employer

    PDF

    PDF

    22-01-06, Offences and Penalties - External Suppliers of Goods and Services

    PDF

    PDF

    22-01-07, Offences and Penalties - Worker

    PDF

    PDF

    2020 Benefit Rates

    *Effective January 1, 2020*

    Each year, a benefit rate review is carried out and benefit rates are revised appropriately to ensure people are fairly compensated in a financially responsible and accountable way.
    For 2020, benefit rates that have increased are:

    • Independent Living Allowance
    • Personal Care Allowance – Personal Rate
    • Personal Care Allowance – Skilled Rate
    • Guide and Support Dog Allowance

    The benefit rates outlined in 18-01-05, Table of Rates, are effective January 1, 2020 until December 31, 2020.

    Below is the policy that was in place and effective prior to January 1, 2020:

    Below is a comparison document of the new and prior versions:

    2020 indexed values

    *Effective January 1, 2020*

    Every year, Operational Policy Manual (OPM) documents 18-01-02, Benefit Dollar Amounts – Accidents from 1998 and 18-01-03, Benefit Dollar Amounts – Accidents before 1998, are updated to include the current year’s indexed values. The indexing factor for 2020 is 1.9 per cent.

    18-01-02, Benefit Dollar Amounts – Accidents  from 1998
    18-01-03, Benefit Dollar Amounts – Accidents  before 1998

    Prior versions

    Updated Framework for Operational Policy Development and Renewal

    The Framework for Operational Policy Development and Renewal (Framework) (PDF) describes the WSIB’s approach to operational policy development and our commitment to ensuring operational policies are clear, up-to-date and provide appropriate guidance to those that use them.

    Since the Framework was last revised in 2016, we have identified a number of opportunities to update and improve it. Highlights of the changes for 2020 include:

    • updated terminology and alignment with our Strategic Plan for 2019 to 2021,
    • added references to the 2017 amendments to the Workplace Safety and Insurance Act, 1997 regarding policy-making at the WSIB,
    • updated description of the WSIB’s approach to policy consultation.

    Policy revisions related to cannabis for medical purposes

    *Effective December 16, 2019*

    On October 17, 2019, amendments to the federal cannabis regime came into force authorizing the sale of three new classes of cannabis: edible cannabis, cannabis extracts, and cannabis topicals. The new classes of cannabis are authorized for both recreational and medical use.

    As a result, Operational Policy Manual document, 17-01-10, Cannabis for Medical Purposes, has been updated to align with the federal changes. The updated policy will inform, support, and guide decision-making regarding when medical cannabis may be necessary, appropriate, and sufficient health care treatment in the newly expanded medical cannabis environment.

    Below is the policy that was in place and effective prior to December 16, 2019:

    Below is a comparison document of the new and prior versions:

    Revisions to health and safety policies

    *Effective November 1, 2019*

    With the launch of the Health & Safety Excellence program on November 1, 2019, the WSIB has recently completed a review of a number of its health and safety policies. The Health and Safety Excellence program is a new voluntary program that replaces the WSIB’s existing financial incentive programs: Workwell, Safe Communities Incentive Program/Small Business Program and Safety Groups Program. Please see wsib.ca/healthandsafety for more information on the Health and Safety Excellence Program, including all of the guidelines on eligibility and program administration.

    As a result of this change, the following Operational Policy Manual documents related to the WSIB’s existing financial incentive programs are obsolete and being rescinded as of Nov. 1, 2019: 13-01-02, Workwell Program, 13-01-03, The Safety Groups Program, 13-02-03, Safe Communities Incentive Program (pre 2002 Entrants), and 13-02-08, Safe Communities Incentive Program (2002 and later entrants).

    Previous policies

    Below are the policies that were in place and effective prior to November 1, 2019:

    New policy related to cannabis for medical purposes

    *Effective March 1, 2019*

    The new Operational Policy Manual document, 17-01-10, Cannabis for Medical Purposes, sets out the circumstances in which medical cannabis may be necessary, appropriate, and sufficient health care treatment as a result of a work-related injury or disease.

    The new medical cannabis policy applies to all purchases of medical cannabis and vapourizers made on or after March 1, 2019, for all accident dates. We advance posted the new medical cannabis policy on January 2, 2019 to allow stakeholders time to become familiar the policy.

    For more detail about the policy, please review the Explanatory Note (PDF).

    General information about medical cannabis as a health care benefit can also be found on the medical cannabis page.

    2019 indexed values

    *Effective January 1, 2019*

    Every year, Operational Policy Manual (OPM) documents 18-01-02, Benefit Dollar Amounts - Accidents from 1998 and 18-01-03, Benefit Dollar Amounts - Accidents before 1998 are updated to include the current year’s indexed values. The indexing factor for 2019 is 2.3 per cent.

    Prior versions

    Policy revisions related to Premium Remittance Policy

    *Effective January 1, 2019*

    In September 2018, we let businesses know about changes to our billing cycle thresholds at our Annual General Meeting. We are simplifying our billing cycles to reduce the time you have to spend on administration related to your WSIB coverage and to make it easier for you to pay your premiums and stay up to date with us. We’ve made minor amendments to OPM document 14-03-09, Premium Remittance to reflect these changes.

    Please see our Reporting and Payment Frequency webpage for more information.

    Below is the policy that was in place and effective prior to January 1, 2019:

    Below is a comparison document of the new and prior versions:

    2019 Benefit Rates

    *Effective January 1, 2019*

    Each year a Benefit Rate Review is performed and benefit rates are revised appropriately to ensure that people are fairly compensated in a financially responsible and accountable way.

    For 2019, benefit rates that will be increasing are:

    • Independent Living Allowance
    • Personal Care Allowance – Personal Rate
    • Personal Care Allowance – Skilled Rate
    • Guide and Support Dog Allowance

    The benefit rate changes for 2019 are effective January 1, 2019 until December 31, 2019. Please see 18-01-05, Table of Rates.

    Below is a comparison document of the new and prior versions: