Your premium rates are based on the shared risk of all the businesses that do the same type of work in your class. We also look at your individual claims history compared to the rest of the businesses in your class. The premiums you pay are used to pay benefits to people who are injured or become ill in the workplace. So, preventing injuries and getting injured employees back to work quickly reduces costs for everyone.
Paying premiums is a two-step process
To report your premium and make premium payments log into our online service.
Our online service for premium reporting helps you accurately calculate and report your payroll information. Even if your payroll is zero, you must report.
You can also:
Premiums not reported by the due date will result in a non-compliance charge.
You can pay your premiums:
* There is a 1.75 per cent service charge for using Visa or MasterCard credit, Visa Debit, and Debit MasterCard payments. We do not receive any part of this service fee; it goes directly to our online payment provider, Paymentus. There is no service charge for using Interac Online.
Let us remind you when it’s time to report and pay. Sign up for payment reminders.
No matter how you choose to pay, you still need to report your premiums using our online service for premium reporting or by sending your premium remittance stub to the WSIB before the due date. Many institutions have changed their policies and will no longer send the remittance stub.
Online or telephone banking through your financial institution
You can pay your premiums online through your financial institution (bank, credit union etc.). Your bank’s website provides details on setting up a bill payee on your bank account. Most bank websites list us as the Workplace Safety and Insurance Board of Ontario - Schedule 1 or WSIB Ontario Sched 1.
When setting the WSIB as a bill payee, you will be required to choose either Schedule 1 (report and pay premiums) or Schedule 2 (pay claim costs) as an option. Most businesses are Schedule 1. See Schedule 2 for more information.
Paying through our online services
Our online services for payment through Paymentus gives you access to all your account details, the ability to pay for more than one premium at a time, confirm your payment amount and review your payment history. You can also set up a payment profile, so that when you log into online services your payment information is automatically loaded.
For each payment, you will receive an email and confirmation number for your records. Your payment is applied to your WSIB account within 24 to 48 hours (this period begins on the next business day when a payment is made on a weekend or holiday).
Our online services for payment through Paymentus and for clearances are integrated. Any payments made to your account are reflected in real time. This will allow you to bring your account back into good standing if an outstanding payment is preventing you from receiving a clearance certificate.
Paying directly through Paymentus
You can also choose to pay directly through our online payment provider Paymentus (without logging onto our online services). You will need your account information, including:
• account number
• firm number
• payment amount
• MasterCard or Visa information or MasterCard or Visa Debit
You can also pay directly by phone. You can call Paymentus anytime at 1-855-288-7459. It is an automated system, so you’ll have to enter your information using the telephone key pad. An operator is not available on the phone to assist you.
Other payment options
Mail your cheque and premium remittance stub(s) with your payment to PO Box 4115, Station A, Toronto, ON M5W 2V3.
If you are paying by cheque, please write your WSIB account number on the cheque and include the remittance stub sent to you by the WSIB. Copying or altering the stub sent by us can cause processing errors and or delays.
- Understanding premium rates
- Calculating your premiums
- Premium and payment FAQs
- Policy in practice: premium frequency
- Premium Adjustments (PDF)
- 2019 Premium rates
- Premium rates from past years