Serious Injury Program

The Serious Injury Program provides people who have been seriously injured at work with the specialized treatment, equipment and services they need to enable their functional recovery and enhance their quality of life.

The program team includes dedicated case managers, nurse consultants, occupational therapists and home modification consultants with specialized training to provide comprehensive care and support to people injured at work and to their families.

Once someone is referred to the program, they may also be entitled to support such as an independent living allowance and a personal care allowance.

Who the program is designed for

The Serious Injury Program is for people who have any of the types of work-related injuries or conditions listed below: 

  • A serious or permanent disability 
  • Any of the following injuries or conditions: 
  1. Hemiplegia, paraplegia, quadriplegia, or paraparesis
  2. Major amputations, such as those where the person's non-economic loss (NEL) assessment indicates bodily impairment of 60 per cent or more. Other than shoulder disarticulation, this would generally result from amputation beyond that of a single limb.
  3. Blindness
  4. Major burns:
    • Second- or third-degree burns involving both hands or feet, or the face, head or neck area
    • Burns that required the injured person to be transferred to a major burn unit.
  5. Brain injuries that require major cognitive interventions, prevent the injured person from living independently or handling their own affairs
  6. Serious crushing injuries to chest, abdomen, or pelvis such as those that require transferring the person to a major trauma hospital

For additional information, refer to For Families: A resource guide for seriously injured workers and their families (PDF). You may also want to connect with Threads of Life, a not-for-profit organization that supports families who’ve lost a loved one to a workplace injury or illness. They offer programs and resources, including online workshops led by a grief counsellor.


For general information about the Serious Injury Program, call us at 1-800-387-0750 or 416-344-1000, Monday to Friday 7:30 a.m. to 5 p.m.