Employer account appeals are appeals related to the WSIB accounts of Ontario employers. These appeals are for issues such as classification, assessable earnings, cost transfer, executive officer status, etc.
The process involves an initial review by an Appeals Resolution Officer (ARO) and a telephone discussion between the ARO and the objecting party to discuss the case and the appropriate method of resolution.
It is expected that AROs will complete their employer account appeal decisions within 45 days of it being decision-ready, or within 45 days of the completion of an oral hearing.
Appeals Services Division practices and procedures document
- Read the Appeals Services Division practices and procedures document (PDF)
- Correction notice: The phone number for requesting a recording of an oral hearing on page 33 of the Appeals Services Division Practices & Procedures guide is no longer active. If you would like a recording of an oral hearing, please upload a written request (include the claim number). If you have a WSIB claim and you have signed up for online services, you may also login to email your request. To request a recording of an oral hearing for an employer account appeal, please email email@example.com.
(send by email or mail)
- Appeal Readiness (Mailed to you, along with your claim file record, once you have submitted an intent to object form)