Find out more about how we make decisions, by reviewing the Operational policy manual, Employer Classification Manual, and Adjudication support documents. You’ll also find useful forms and fact sheets on a variety of topics, including benefit payments, and rights and responsibilities. 

• Administrative Practice Documents

• Employer classification manual

• Operational policy manual

• Forms for injured or ill people

• Your Guide: Benefits, Services and Responsibilities – Worker Edition 

• The facts about injured worker stigma (PDF)

• Practice Safe Work

• Commonwealth Caribbean and Mexican Seasonal Agricultural Workers: Injured at work? A Guide for Workers - English (PDF)

• Commonwealth Caribbean and Mexican Seasonal Agricultural Workers: Injured at work? A Guide for Workers - Spanish (PDF)