The Fair Practices Commission is the ombudsman for the WSIB.
As an ombudsman, the commission provides an independent, neutral and confidential service for people with work-related injuries and illnesses, employers and service providers with complaints about the service they receive at the WSIB. It also tracks trends in complaints, identifies issues and recommends improvements.
For more information
Visit the Fair Practices Commission’s website.
You can also contact the Fair Practices Commission by phone or in writing.
By phone: 416-603-3010
Toll-free: 1-866-258-4383
TTY: 416-603-3022
TTY toll-free: 1-866-680-2035
Fax: 416-603-3021
Toll-free fax: 1-866-545-5357
By mail:
Fair Practices Commission
123 Front Street West
Toronto, Ontario
M5J 2M2