Appeals: Review of claim file

To make early resolution of disputes easier for you, a WSIB decision-maker will reconsider decisions at your request. Once you receive a copy of your claim file, you should review the information to see if anything is missing that may affect the decision that you are objecting to. If so, you should send this information to the decision-maker. If you do not have all the information please let the decision-maker know what is missing.

The decision-maker will review any new information and reconsider the decision again, and if you are not satisfied with the outcome, you can still decide to make a formal appeal.

If you do not have any new information to provide and you wish to continue with your objection you must complete the Appeal readiness form.

Appeals Services Division Practices and Procedures

Track your appeal status online

People with claims and businesses can sign up for our secure online services to track the status of an appeal any time and get updates faster, as well as see resolved appeals. They can also submit documents straight to their file and send us messages, all in one convenient place.

Make sure you have the claim number and personal identification number (PIN) ready, you should have received both in the mail. If you don’t have this information, call us at 1-800-387-0750 from 7:30 a.m. to 7:45 p.m. Monday to Friday and we can provide it to you.


  • (PDF) (send by email or mail)
  • Appeal Readiness (Mailed to you, along with your claim file record, once you have submitted an intent to object form)

Learn more