Community Mental Health Program

Note: The information on this page is intended for health care professionals. Learn about submitting a mental stress-related claim, and the benefits and services we provide.

The Community Mental Health Program gives people access to psychological assessment and evidence-based, outcome-focused treatment and lets psychologists spend more time on treating people and less on administration. The WSIB and the Ontario Psychological Association collaborated in developing this program.

The program provides a structured approach for service delivery in several phases, including intake/pre-authorization, assessment and treatment blocks, with corresponding reporting requirements, set reporting templates and blocked fee payments. 

Who the program is designed for

The Community Mental Health Program is for people who:

  • have a registered WSIB claim or recurrence
  • have experienced a psychological reaction after a work-related physical injury, or
  • have experienced a significant psychological response to a workplace incident or cumulative incidents, such as traumatic mental stress, chronic mental stress, or first responder post-traumatic stress disorder (PTSD)

Community Mental Health Network

All psychologists and psychological associates registered with the network can be found in the Community Mental Health Network directory.

If you are a psychologist or psychological associate interested in treating people, are in good standing with your college and authorized in autonomous or interim autonomous practice, you can take part in the WSIB’s Community Mental Health Program. 

Health care providers can register now!

If you are currently registered electronically with the WSIB as a provider and would like to take part, follow these steps: 

  1. Review all program materials available on our website
  2. Submit a completed   via email to provider_registration@wsib.on.ca

If you are not currently registered electronically with the WSIB as a provider and would like to take part, follow these steps: 

  1. Review all program materials available on our website
  2. Submit a completed  via email to provider_registration@wsib.on.ca and register electronically with TELUS Health using an applicable role (either Mental Health Program Provider or Mental Health Program Clinic)

Once you register for the program, it will take up to two weeks to appear in the network directory. 

As part of the program entrance requirements, you must watch the training webinar below. We developed the webinar with the Ontario Psychological Association.

For more information, please call the Health Care Provider Registration Line at 416-344-4526 or toll-free 1-800-569-7919.

Resources

For general questions about the Community Mental Health Program, call WSIB at 416-344-1000 or 1-800-387-0750.