Video information is available as a text transcript with descriptions of visuals.
Welcome to the WSIB
Thank you for registering with us!
The fastest and easiest way to manage your new WSIB account is through our online services, which you can use to:
- view your claims
- report and pay premiums (as a newly-registered business, you’re automatically signed up for reminders when it’s time to report and pay)
- view your statements
- find or obtain a clearance
- track the status of an appeal
- report an injury or illness
- analyze your rates, past claims costs and view your Workplace Injury Summary Report
- access health and safety programs
Learn more about our services and your responsibilities.
Free Health and Safety Talks
Are you a newly-registered smaller business (1 to 99 paid employees)? Want to speak with a health and safety consultant to learn about your health and safety responsibilities, resources that may be right for you and steps you can take to make your workplace safer? Sign up for a free and confidential Health and Safety Talk!
Sign up for a free Health and Safety Talk
Keeping your account up-to-date
Premiums and payment
Your premium rates are based on the shared risk profile of all the businesses in your class, as well as your business’ risk in relation to other businesses in your class.
Paying premiums is a two-step process:
1. Report your payroll information
Use our online services to accurately calculate and report your payroll information, also known as your insurable earnings. You must report even if your payroll is zero. Learn more about calculating premium payments.
2. Pay your premiums
Use your online services to pay your premium by credit card (Visa or Mastercard), Visa/Mastercard debit, or pay online through your financial institution or Canada Revenue Agency (CRA) My Business Account.
You can watch the following video for more information on how to report and pay your premiums. You can also learn more about how to report and pay, check if you’re reporting your insurable earnings and premiums correctly or read our FAQS.
Video information is available as a text transcript with descriptions of visuals.
Clearances
You can get a clearance if you need to show other businesses you’re registered with us and in good standing, including keeping current with premium payment and reporting.
Most newly-registered businesses requiring a clearance certificate at the time of registration will need to make an initial advance payment of $250. This payment is applied to your WSIB account as a credit and will be applied towards your future premiums.
Changes to your business
It’s important that you let us know of any changes to your business within 10 calendar days.
This includes changes in:
- ownership
- your legal, trade or business name
- address and phone number
- the type of work your business does
- or, if you stop employing all of your employees, or your business closes
See more information about ownership types and changes.
Understanding your statement of account
Your statement of account provides details on transactions recorded on your account and any balances owing each month. You must pay the amounts owing on, or before, the stated due date.
You can watch the following video for step-by-step instructions on how to access and understand your statement of account. You can also learn more about your account balance and statements and read our online services FAQs for additional information.
Video information is available as a text transcript with descriptions of visuals.
Health and safety
There are many health and safety programs and resources available to you as a WSIB-registered business:
- Health and Safety Talks are an opportunity for newly-registered smaller businesses (1 to 99 paid employees) to speak with a WSIB consultant to learn about health and safety and get answers to your questions.
- The Health and Safety Excellence program can help you make your workplace safer while earning rebates on your WSIB premiums. Plus, you’ll receive $1,000 when you get started.
- The Canadian Centre for Occupational Health and Safety’s Business Safety Portal offers a range of industry-specific health and safety resources, like templates, online courses and practical manuals. You can access the portal for free because you’re registered with us, saving you the annual subscription fee between $175 and $1,700 a year depending on the size of your business. Log in to your online services account and click ‘access free health and safety resources’ to get started.
- Your industry’s Health and Safety Association provides health and safety expertise, best practices, innovative and cost-effective solutions, training and information. You automatically received a free membership with when you registered with us.
- Check out what you need to know about health and safety to learn about your rights and responsibilities, how investing in health and safety can boost your bottom line, and where you can find resources and supports across the province.
Business audits
We conduct audits to help businesses meet their responsibilities under the Workplace Safety and Insurance Act, including paying the right premium amount and properly reporting workplace injuries and illnesses.
If a workplace injury or illness happens
You must report a workplace injury or illness of anyone you employ, including family, students and temporary employees, within three business days of learning about it if your employee:
- needs treatment from a health professional, or
- was absent from work, or
- earns less than regular pay (e.g. working fewer hours or being paid less per hour), or
- requires modified work at less than regular pay, or
- requires modified work at regular pay for more than seven calendar days following the date of accident
You can learn more about how and when to report an injury or illness and use our self-evaluator tool to understand your roles and responsibilities when a work-related injury or illness occurs. You should report an injury or illness even if you’re unsure if it was work-related and you must not discourage an employee from reporting. You can review our Initial Accident-Reporting Obligations policy for businesses for more information.
Please call us 24/7 at 1-800-387-0750 to report the fatality over the phone. If you're calling after-hours, you can access our online services to report the incident or leave us a message and we’ll return your call within one business day.
You can also learn more about the assistance we provide to survivors following a traumatic workplace fatality.