New businesses - what you need to know

Video information is available as a text transcript with descriptions of visuals.

Welcome to the WSIB

Thank you for registering with us!

The fastest and easiest way to manage your new WSIB account is through our online services, which you can use to:

  • view your claims 
  • report and pay premiums (as a newly-registered business, you’re automatically signed up for reminders when it’s time to report and pay)
  • view your statements 
  • find or obtain a clearance 
  • track the status of an appeal
  • report an injury or illness 
  • analyze your rates, past claims costs and view your Workplace Injury Summary Report 
  • access health and safety programs

Learn more about our services and your responsibilities.

Keeping your account up-to-date

Premiums and payment

Your premium rates are based on the shared risk profile of all the businesses in your class, as well as your business’ risk in relation to other businesses in your class.

Paying premiums is a two-step process:

1. Report your payroll information

Use our online services to accurately calculate and report your payroll information, also known as your insurable earnings. You must report even if your payroll is zero. Learn more about calculating premium payments.

2. Pay your premiums

Use your online services to pay your premium by credit card (Visa or Mastercard), debit (Interac online), Visa/Mastercard debit, or pay online through your financial institution or Canada Revenue Agency (CRA) My Business Account.

Learn more about how to report and pay and the correct steps you need to take.


You can get a clearance if you need to show other businesses you’re registered with us and in good standing, including keeping current with premium payment and reporting.

Most newly-registered businesses requiring a clearance certificate at the time of registration will need to make an initial advance payment of $250. This payment is applied to your WSIB account as a credit and will be applied towards your future premiums.

Changes to your business

It’s important that you let us know of any changes to your business within 10 calendar days.

This includes changes in:

  • ownership
  • your legal, trade or business name
  • address and phone number
  • the type of work your business does
  • or, if you stop employing all of your employees, or your business closes

See more information about ownership types and changes.

Health and safety

It’s important that you keep your workplace healthy and safe. Learn more about health and safety rights and responsibilities and where you can find resources and supports, including connecting with your health and safety association.

You can also join our Health and Safety Excellence program that helps you make your workplace safer, while earning rebates on your WSIB premiums.

Business audits

We conduct audits to help businesses meet their responsibilities under the Workplace Safety and Insurance Act, including paying the right premium amount and properly reporting workplace injuries and illnesses.

If a workplace injury or illness happens

You must report a workplace injury or illness of anyone you employ, including family, students and temporary employees, within three business days of learning about it if your employee:

  • needed treatment from a health professional, or
  • was absent from work, or
  • earned less than regular pay (e.g., working fewer hours or being paid less per hour)

Learn more about how and when to report an injury or illness and use our self-evaluator tool to help you understand your role and responsibilities for reporting. You should report an injury or illness even if you’re unsure if it was work related and you must not discourage an employee from reporting. You can review our Initial Accident-Reporting Obligations policy for businesses for more information.

Call us at 1-800-387-0750 if a fatal or catastrophic workplace incident occurs and learn more about the assistance we provide to survivors following a traumatic workplace fatality.

Additional resources