People with workplace injuries or illnesses have the right to appeal a decision made about a claim. Businesses have the right to appeal both claims decisions and account decisions.
Appeals Resolution Officers handle the first level of appeals at the WSIB. They make decisions based on the Workplace Safety and Insurance Act and our policies. Our goal is to make sure that all decisions are timely, transparent and fair.
The Workplace Safety and Insurance Appeals Tribunal is an external independent agency and the second and final level of appeal. People with workplace injuries or illnesses and businesses who disagree with decision(s) made by Appeals Resolution Officers can appeal to the Workplace Safety and Insurance Appeals Tribunal.
See our appeals practices and procedures for more detailed guidelines on the appeals process.
Forms
Decisions about claims
(send by email or mail)
Appeal Readiness (Mailed to you, along with your claim file record, once you have submitted an intent to object form)