Corporate reports

In Q4, 87.8 per cent of people with workplace injuries or illnesses returned to work with no wage loss within 12 months.

The faster a decision is made to allow a claim, the faster we can start actively helping the person who is injured or ill recover and return to work. In Q4, time to first decision for lost-time claims was 96 per cent, meeting our target.

Time to first payment was 78 per cent, below our target.

There were 49,389 total registered Schedule 1 claims in Q4 2025 – two per cent higher than Q4 2024. 18,944 claims were lost-time claims, six per cent higher than Q4 2024.

32 per cent of appeals resulted in overturned decisions, within our expected range of 26 to 33 per cent.

Durations measure the time that claims continue to require benefits. Average composite durations in Q4 2025 increased by 0.7 days from Q3 2025.

The Sufficiency Ratio was 117.1 per cent at the end of Q4 2025.

Net assets on a sufficiency ratio basis increased from Q3 2025.