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Here you’ll find our latest quarterly results, corporate reports, economic statement and By the Numbers report builder. You can also access reports from previous years.

Q4 2019 results


88%

Return to work at 100% pre-injury earnings within 12 months*

In Q4, about 9 in 10 people with workplace injuries or illnesses returned to work with no wage loss within 12 months.

95%

Employed after completing a return-to-work plan*

Our return-to-work plans continued to provide positive support. 95% of people who completed a return-to-work plan in Q4 went on to find employment.


69% People injured at work 73% Businesses

Service satisfaction

69% of people with workplace injuries or illnesses and 73% of businesses said they were satisfied with their overall experience with the WSIB. Overall for 2019, the results were 71% and 77% respectively, which is in line with long-term trends.

5% lower than Q4 2018

Registered claim volume*

No-lost-time claims were behind the increase in Q4. No-lost-time claim volume increased 5 per cent, while lost-time claim volume was nearly unchanged compared to Q4 2018.


29%

Appeals total allowance rate

The percentage of appeal issues that were allowed or allowed in part remained within the expected range.

65.1% Days

Average composite duration in days*

Durations measure the time that claims continue to require benefits. Durations increased in Q4 2019, continuing the trend we saw in Q3 and prior quarters.


113.7%

Sufficiency Ratio

The Sufficiency Ratio increased 2.1 percentage points to 113.7% in Q4.

6.1%

Percentage of people with a permanent impairment*

The percentage of people with workplace injuries or illnesses who experience permanent impairment continued to be below benchmark, and low by historic standards


Past results