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Here you’ll find our latest quarterly results, corporate reports, economic statement and By the Numbers report builder. You can also access reports from previous years.

Q2 2019 results


91%

Return to work at 100% pre-injury earnings within 12 months*

In Q2, 91% of people with workplace injuries or illnesses returned to work with no wage loss within 12 months.

96%

Employed after completing a return-to-work plan*

Our return-to-work plans continued to provide positive support. 96% of people who completed a return-to-work plan in Q2 went on to find employment.


71% People injured at work 79% Businesses

Service satisfaction

Customer satisfaction held steady compared to Q2 2018 when 72% of people with workplace injuries or illnesses and 78% of businesses said they were satisfied with their overall experience with the WSIB.
5% lower than Q2 2018

Registered claim volume*

Both lost-time and no-lost-time claim volumes were lower than in Q2 2018, by 6% and 4% respectively.

29%

Appeals total allowance rate

The percentage of appeal issues that were allowed or allowed in part remained within the expected range.

63.9 Days

Average composite duration in days*

Durations measure the time that claims continue to require benefits. Durations increased in Q2 2019, continuing the trend we saw in Q1 and prior quarters.


110.2%

Sufficiency Ratio

The Sufficiency Ratio increased 1.5 percentage points to 110.2% in Q2.

$3.2 billion in reserve

Unfunded Liability eliminated

Our net assets on a sufficiency ratio basis grew by $0.5B in Q2 to reach $3.2B. This growth occurred alongside a 30% reduction in the average business premium rate for 2019.


5.8%

Percentage of people with a permanent impairment*

The percentage of people with workplace injuries or illnesses who experience permanent impairment continued to be below benchmark, and low by historic standards.

Past results