Here you’ll find our latest quarterly results, corporate reports, economic statement and By the Numbers report builder. You can also access reports from previous years.
Q3 2020 results
Return to work at 100% pre-injury earnings within 12 months*
In Q3, almost 9 in 10 people with workplace injuries or illnesses returned to work with no wage loss within 12 months.
Service satisfaction
78% of people with workplace injuries or illnesses said they were satisfied with their overall experience with the WSIB. This result was above the target of 71 to 73% and the Q3 2019 result of 70%. 78% of businesses said they were satisfied, which is unchanged compared to Q3 2019.
Registered claim volume*
Claim volume rose in Q3 as businesses reopened over the summer, but it remained significantly lower than last year. Lost-time claim volume, which includes work-related COVID-19 claims, was 4% lower than in Q3 2019.
Appeals total allowance rate
The percentage of appeal issues that were allowed or allowed in part remained within the expected range.
Average composite duration in days*
Durations measure the time that claims continue to require benefits. Duration results continued to increase across most time intervals in Q3, but we also saw potential, early signs of stabilization
Sufficiency Ratio
The Sufficiency Ratio increased by 1.2 percentage points to 116.6% in Q3. The full impact of the pandemic is not yet reflected since the WSIB accrues its investment gains and losses over a five-year period.
Net assets
Our net assets on a sufficiency ratio basis grew by $0.4 billion in Q3 to reach $5.2 billion.
Percentage of people with a permanent impairment*
The percentage of people with workplace injuries or illnesses who experience permanent impairment was at its lowest level in 2020 and below the 6.0% benchmark.
* Schedule 1 only
Financial results
Read more about our financial results in this quarter's reports.
- Q3 2020 Quarterly Report (PDF)
- Sufficiency Report (PDF)
See a glossary of terms used in our reporting.
Key reports
Strategic planning
By the numbers
Past results
2020
Q1 |
1st QuarterQ1 2020 Results Report (PDF) |
Q2 |
2nd QuarterQ2 2020 Quarterly Report (PDF) |
2019
Q1 |
1st QuarterQ1 2019 Results Report (PDF) |
Q2 |
2nd QuarterQ2 2019 Results Report (PDF) |
Q3 |
3rd QuarterQ3 2019 Results Report (PDF) |
Other |
Additional reportsAnnual Sufficiency Report (PDF) Economic Report (PDF) |
2018
Q1 |
1st QuarterQ1 2018 Results Report (PDF) |
Q2 |
2nd QuarterQ2 2018 Results Report (PDF) |
Q3 |
3rd QuarterQ3 2018 Results Report (PDF) |
Q4 |
4th QuarterQ4 2018 Results Report (PDF) |
Other |
Additional reports2019-2021- Strategic Plan
|
2017
Q1 |
1st QuarterReport to Stakeholders |
Q2 |
2nd QuarterReport to Stakeholders |
Q3 |
3rd QuarterReport to Stakeholders |
Q4 |
4th QuarterReport to Stakeholders |
Other |
Additional reportsOccupational Disease and Survivor Benefits Program Value-for-Money Audit 2017 Corporate Business Plan (PDF) |
2016
Q1 |
1st QuarterReport to Stakeholders (PDF) |
Q2 |
2nd QuarterStakeholder Report (PDF) |
Q3 |
3rd QuarterReport to Stakeholders (PDF) |
Q4 |
4th QuarterReport to Stakeholders (PDF) |
Other |
Additional reports2016 Annual Report (PDF) 2016 Return to Work and Nurse Consultant Programs Value for Money Audit Sufficiency Plan - annual update (PDF)
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If you have questions about the WSIB’s corporate reporting, please contact corporatereports@wsib.on.ca.