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Here you’ll find our latest quarterly results, corporate reports, economic statement and By the Numbers report builder. You can also access reports from previous years.

Q4 2019 results


Return to work at 100% pre-injury earnings within 12 months*

In Q4, about 9 in 10 people with workplace injuries or illnesses returned to work with no wage loss within 12 months.


Employed after completing a return-to-work plan*

Our return-to-work plans continued to provide positive support. 95% of people who completed a return-to-work plan in Q4 went on to find employment.

69% People injured at work 73% Businesses

Service satisfaction

69% of people with workplace injuries or illnesses and 73% of businesses said they were satisfied with their overall experience with the WSIB. Overall for 2019, the results were 71% and 77% respectively, which is in line with long-term trends.

5% lower than Q4 2018

Registered claim volume*

No-lost-time claims were behind the increase in Q4. No-lost-time claim volume increased 5 per cent, while lost-time claim volume was nearly unchanged compared to Q4 2018.


Appeals total allowance rate

The percentage of appeal issues that were allowed or allowed in part remained within the expected range.

65.1% Days

Average composite duration in days*

Durations measure the time that claims continue to require benefits. Durations increased in Q4 2019, continuing the trend we saw in Q3 and prior quarters.


Sufficiency Ratio

The Sufficiency Ratio increased 2.1 percentage points to 113.7% in Q4.


Percentage of people with a permanent impairment*

The percentage of people with workplace injuries or illnesses who experience permanent impairment continued to be below benchmark, and low by historic standards

Past results