Businesses: WSIB financial relief package

The financial relief package allows businesses to defer premium reporting and payments until August 31, 2020. Businesses who report and pay monthly, quarterly or annually based on their insurable earnings are eligible for this deferral.

To continue to help reduce the financial burden on businesses during the COVID-19 pandemic, any repayment of deferred WSIB premiums will not begin before January 2021. We will provide more information on the repayment installment schedule for deferred amounts, along with 2021 premium rate information, in the fall. 

Any employer participating in the financial relief package will have to report deferred amounts by October 31, 2020. Regular monthly and quarterly reporting and payment schedules will resume in September 2020 for all businesses. 

How it works

Each business reports and pays on the previous full month or quarter, for example March 31 reporting and payment obligation covers the period of February 1-29. The following payments are eligible for deferral:

  • Monthly: March 31, April 30, May 31, June 30, July 31, Aug 31
  • Quarterly: April 30, July 31
  • Annual: April 30

The relief package also applies to Schedule 2 organizations – publicly funded organizations (municipalities, hospitals, school boards), and other businesses who are involved in federally regulated industries. All payment obligations (weekly and monthly) for Schedule 2 businesses will be deferred until August, 31, 2020.

No interest will accrue on outstanding premium payments for Schedule 1 businesses and no penalties will be charged during this six-month deferral period. Schedule 2 account balances will not accrue debit interest as part of the financial relief package.   

Also, we have determined that costs associated with COVID-19 related claims will not be allocated at an employer or class level. Instead, they will be allocated on a Schedule-wide basis and there will be no change in premium rates for 2020. 

Next steps

Reporting: Schedule 1 businesses are encouraged to start reporting deferred amounts now, ahead of the October 31 due date. You can report deferred premiums by:

  • using our online services
  • emailing us at employeraccounts@wsib.on.ca with each outstanding period clearly defined. For example: August 2020 – payroll = $100, premiums = $10
  • complete the premium remittance form for the corresponding reporting period and mail to P.O. Box 4115 Station A Toronto M5W 2V3

Regular monthly and quarterly reporting and payment schedules will resume in September 2020 for all businesses. 

Payment: Repayment of deferred WSIB premiums, claim payments and administrative fees due between March to August 2020, will not be required before January 2021 for all Schedule 1 and 2 businesses. Businesses may choose to start making deferred payments prior to January 2021. We will provide more information on the repayment installment schedule for deferred amounts, along with 2021 premium rate information, in the fall. 

We recognize that some businesses may require longer repayment terms due to the ongoing pandemic. If you require additional support once the repayment period has started, please contact us and we will be happy to work with you.

Beginning September 1, 2020, all upcoming payment obligations will be due on the normal payment cycle for all businesses, as outlined on your statements or invoices.

More information

The best way to manage your account is through our online services or email us at employeraccounts@wsib.on.ca. If you need urgent assistance with your account, please call us at 1-800-387-0750, Monday to Friday 7:30 a.m. to 5 p.m.

See our main COVID-19 page.

You can also read FAQs for business accounts, FAQs about claims and COVID-19 and FAQs for health care providers.

FAQs about financial relief

How do I apply for the financial relief package?

All businesses covered by the WSIB’s workplace insurance are automatically eligible for the financial package. No action is required from businesses to receive the financial relief.

Does my business have to participate in the financial relief package?

You do not have to participate in the financial relief package. You can continue to report and pay on a monthly, quarterly or annual basis. You can also report now and defer payment until later.

You can continue to report using our online services or contacting us at employeraccounts@wsib.on.ca.

Payment can be made online through: 

  • your online banking or financial institution 
  • credit or debit using Paymentus 

You may also still make payment via cheque to P.O. Box 4115 Station A Toronto M5W 2V3. 

Please don't mail your cheque directly to the WSIB. All businesses, including Schedule 2 organizations must include the account number on the cheque. 

When do I need to report my deferred premiums?

All schedule 1 businesses that participated in the financial relief package must report premiums deferred between March 25 and August 31 by October 31, 2020. 

Sign up for email reminders to receive a notification when it’s time to report and pay your premiums.
 

How do I report my deferred premiums?

To report your deferred premiums:

  • use our online services

  • email us at employeraccounts@wsib.on.ca with each outstanding period clearly defined. For example: August 2020 – payroll = $100, premiums = $10

  • complete the premium remittance form for the corresponding reporting period and mail to P.O. Box 4115 Station A Toronto M5W 2V3

When will businesses be required to make deferred payments if they choose to participate in the financial relief package?

Repayment of deferred WSIB premiums, claim payments and administrative fees due between March to August 2020, will not be required before January 2021 for all Schedule 1 and 2 businesses. Businesses may choose to start making deferred payments at any time prior to January 2021. We will provide more information on the repayment installment schedule for deferred amounts, along with 2021 premium rate information, in the fall.


We recognize that some businesses may require longer repayment terms due to the ongoing pandemic. If you require additional support once the repayment period has started, please contact us at  employeraccounts@wsib.on.ca or call 1-800-387-0750, Monday to Friday 7:30 a.m. to 5 p.m. and we will be happy to work with you.

Will the WSIB continue to send account-related communications as part of the relief package?

We will continue to send you premium remittance forms, monthly statements, and share account information. You can choose to continue to report and pay on a monthly, quarterly or annual basis. You can also keep reporting and defer payment until later. You can manage your account  through our online services

You can also email us at employeraccounts@wsib.on.ca or if you need urgent assistance with your account, please call us at 1-800-387-0750, Monday to Friday 7:30 a.m. to 5 p.m.

If I choose to defer premium payments as part of the financial relief package, how will my premium rates be impacted for the remainder of the year?

There will be no change to your 2020 premium rates as a result of participating in this financial relief package. We will continue to work with businesses that choose to participate in the financial relief package to determine how rates will be set moving forward. We are still working on some of the processes related to the package and we will provide more information as it becomes available.

Will premium rates change in 2020 to cover claims costs associated with COVID-19?

No, we do not plan to change premium rates for 2020.

Will any allowed COVID-19 related claims for my employees result in a change in my 2020 premium rates?

No. Costs associated with COVID-19 related claims will not be allocated at an employer or class level. Instead, they will be allocated on a Schedule-wide basis and there will be no change in premium rates for 2020.

Why should I have to pay for claims that I did not experience?

The COVID-19 pandemic is an unprecedented global situation. Our workplace injury and illness insurance system is based on the core principle of collective liability. We are committed to responding as the situation evolves to ensure we can maintain our system for all Ontarians.

Will clearance certificates continue to be issued to all businesses?

Most active businesses with outstanding premium, reconciliation years, and overdue balances are eligible to receive a clearance certificate. Accounts with a write-off balance or that are inactive will not receive clearance certificates. 

Should I report wages paid to employees that are on leave or working reduced hours due to the COVID-19 situation as insurable earnings?

You should continue to follow the guidelines found in our policy on determining insurable earnings and report any amounts included on a worker's earnings statement and/or income reported in box 14 of the T4 slip as gross earnings. This includes wages paid to employees who:

  • are on paid leave
  • working reduced hours but are being paid for full hours
  • returned to the workplace following a leave

As part of our financial relief package, you can defer premium reporting and payments until Aug. 31, 2020. You can continue to manage your account, including reporting and paying your premiums, through our online services.

You can also email us at employeraccounts@wsib.on.ca or call us at 1-800-387-0750, Monday to Friday 7:30 a.m. to 5 p.m., for more information.

Should wages paid to employees with funds received under the Canada Emergency Wage Subsidy (CEWS) and Temporary Wage Subsidy for Employers programs, be considered when reporting and paying my WSIB premiums?

Businesses should include funds received under the CEWS and the Temporary Wage Subsidy for Employers used to pay employees when reporting insurable earnings. We are continuing to evaluate premium reporting and payment policies related to these programs and will provide more information as it becomes available. 

We will continue to work with businesses as we adjust to the ongoing COVID-19 pandemic. For questions about premium reporting and payment, email us at employeraccounts@wsib.on.ca or call us at 1-800-387-0750, Monday to Friday 7:30 a.m. to 5 p.m.

Are Supplementary Unemployment Benefits (SUB) paid to an employee considered insurable earnings and should they be reported when paying my WSIB premiums?

SUB payments to an employee are not considered insurable earnings for WSIB purposes.

A SUB plan is for a business to provide additional weekly payments to their employee's Employment Insurance (EI) benefits during a period of unemployment due to:

  • a temporary stoppage of work
  • training
  • illness, injury or quarantine

Payments from SUB plans that are registered with Service Canada are not considered earnings and are not deducted from the EI benefits an employee receives, nor are EI premiums deducted from the payment.

Do I need to report the income support received by employees as part of the Canada Emergency Response Benefit (CERB) as insurable earnings?

The CERB program provides people with temporary income support if they have stopped working because of COVID-19 and the benefit is paid directly to people who apply for it.

CERB payments received by an employee are not considered insurable earnings for WSIB purposes.