Getting in touch if our online services aren't working

If you need to report a workplace injury or illness:


If you need to report your premiums:

You can email  and include the following information:

  • account number
  • legal name
  • reporting period
  • NAICS code and description
  • insurable earnings
  • premium amount

If you need to pay your premiums you can do so:

  • online or by telephone banking through your financial institution
  • through your CRA My Business Account
  • through Paymentus online, or by phone at 1-855-288-7459
  • by mailing a cheque to PO Box 4115, Station A, Toronto, ON M5W 2V3. Please write your account number on your cheque.

If you need a clearance:

If you need to review your statement:

You can also call us at 416-344-1000 or 1-800-387-0750 (TTY: 1-800-387-0050), Monday to Friday from 7:30 a.m. to 6 p.m., to register your business or for other account management.