Welcome to the WSIB
Now that you have registered with the WSIB, there are a few things that you’ll need to know to get started:
- Take note of your reporting frequency and premium reporting due dates on the letter you received upon registration
- Sign up for our eServices. You have a suite of online tools that make it easy to fulfill your responsibilities as an Ontario business
- Learn more about the services we offer, as well as your responsibilities, through Your Guide: Services and Responsibilities – Business Edition, including:
Here’s what you need to know to stay up-to-date with us
Premiums and payment
Your premium rates are based on the health and safety risk for your type of business, the size of your payroll, and your business’s health and safety record, so it is important to report your premiums and make payments on time.
Paying premiums is a two-step process:
1. Report your premiums
2. Pay premiums
Use our ePayment service to pay your reported premium by credit card (Visa or MasterCard), debit (Interac online), Visa/MasterCard debit, or pay online through your financial institution. See more information about reporting and payment frequency.
Please note: If you pay your premiums in US currency ($US), you must report the Canadian dollar equivalent when reporting your premiums.
Keep track of your transactions
Our eStatement service gives you accurate and timely details on your WSIB account transactions. View and download your statements, including an archive of up to 18 months.
Clearance certificates demonstrate you are registered with the WSIB and your account is up-to-date. We recommend you get a clearance certificate if another business hires your business to do work for them or their client. This enables them to avoid liability for any premiums you may owe related to work done for them. Clearances are mandatory in the construction industry.
Most newly registered employers requiring a clearance certificate at the time of registration will need to make an initial advance payment of $250. This payment is applied to your WSIB account as a credit and will be applied towards your future premiums.
Use our eClearance tool to obtain and manage your clearances, or to manage a clearance you received.
If a workplace injury or illness happens
Each day across Ontario, people work in offices, construction sites, factories, warehouses and farms safely. But when a workplace accident happens, we are here to help.
As an Ontario business, you must pay your employee for the full day on the day of the incident and submit an Employer's Report of Injury/Disease (eForm 7) within three days of being notified of their injury or illness, if your employee:
- needs more than first aid
- is absent from work,
- earns less than regular pay, or
- requires modified work for more than seven days
If a fatal or catastrophic workplace accident occurs, call us at 1-800-387-0750.
Make sure we stay informed
It’s important that you let us know of any changes to your business within 10 calendar days.
This includes changes in:
- Your legal, trade or business name
- Address and phone number
- The type of work your business does
- Or, if you stop employing all of your employees, or your business closes
Some helpful links
- We offer a variety of programs and resources to help you improve workplace health and safety; see our health and safety information.
- Helping small businesses instill a culture of health and safety is our priority. Visit our small business services page to find out what tools we have available to support your small business.
- Businesses in the construction industry have unique obligations. If you are in the construction industry, visit our mandatory coverage in the construction industry webpage for details.
- Good mental health is key to having healthy and productive workplaces in Ontario. Starting this year, people with work-related chronic mental stress may be eligible for WSIB benefits. See more information about how this can impact Ontario Businesses and learn about preventing work-related chronic mental stress.
- Compass can help you make decisions about health and safety and return-to-work strategies. The tool lets you see how you compare to other businesses in your sector or rate group and future phases will allow you to log in for even more information.
- To ensure timely, accurate and complete reporting of workplace injuries, please see injury or illness reporting at WSIB for details and check our self-evaluator tool help you:
- understand your roles and responsibilities when a workplace injury or illness occurs
- evaluate whether you are complying with legislative requirements
- identify and address any issues in your injury or illness reporting processes