Online statements video: Text transcript with description of visuals

Audio	Visual
Happy, energetic background music is playing.	WSIB logo.
Background music	How to access your monthly statement of account
You can access your monthly statement of account anywhere, anytime through our online services.	Wsib.ca/onlineservices An icon of a clock with the word ‘Anytime’ underneath it. An icon of a laptop with the world ‘Anywhere’ underneath it. Online services Wsib.ca/onlineservices
Simply log in through our website	A visual of the WSIB’s online services log in page with an email address and password that are being typed in.
Go to ‘View your balance, account activities and statements’ and then click ‘Go.’	A visual of the different online services available to users. A box appears around ‘View your balance, account activities and statements.’ The user clicks on ‘Go.’
You’ll be asked to sign up if you’re trying to view your statement for the first time.	Visual of the WSIB’s online services with the header ‘Enrol an account in our online service for statements.’ The page has information about what the administrator for the account can do. The user then clicks on ‘Continue.’
You’ll need to enter your account number.	Visual of the WSIB’s online services with the header ‘Enrol an account in our online service for statements.’ There is a box for the user to enter their WSIB account or firm number. The user enters ‘1234567’ and then clicks ‘Continue.’
And the last payment you made.	Visual of the WSIB’s online services with the header ‘Enrol an account in our online service for statements.’ There is a box for the user to enter their most recent payment amount. The user enters $200.00 and then clicks ‘Continue.’
This is the amount paid to the account not the premium reported.	The last amount paid, not the amount reported.
All your statements will be available on the landing page.	Visual of the WSIB’s online service for statements landing page showing the different statements available to users.
To view your statement of account, click ‘Show’ next to ‘Statement of account,’ and then click ‘View.’	A box appears around ‘Statement of account’ and an arrow appears next to the ‘Show’ button. The user clicks on ‘Show.’ All the statement of accounts available for the user appear. There is an arrow next to the ‘View’ button. The user clicks on ‘View.’
You won’t see a statement if your account has no transactions in the previous month.	A box appears around the dates on the left-hand side of the screen.
You’ll also be able to view your total and overdue balances, as well as your account transactions.	Visual of the Account transactions on the online service for statements. A box appears around the ‘Total balance’ and ‘Overdue balance’ boxes on the left-hand side of the screen. Visual of the account transactions. A box appears around the ‘Debit’ and ‘Credit’ amounts on the right-hand side of the screen.
It’s easy to read and quickly understand your monthly statement of account.	Visual of the statement of account, highlighting the total balance, overdue balance(s) and account transactions section. Understanding your monthly statement of account.
You’ll see your amount owing and the due date at the top.	Visual of the statement of account. A box appears around the amount due and due date in the top left-hand corner of the screen.
There’s also an easy-to-read summary section with an overview of your monthly transactions.	A box appears around the word ‘Summary’ and the user scrolls down the statement to show the transactions in the summary section.
If you have a credit on your account balance, you can apply it to your next payment. If you weren’t expecting a credit, it could mean you missed reporting your premiums, so it’s important to check you’re up to date with reporting.	Visual of the statement of account showing a credit and highlighting the ‘Account balance.’
The next section clearly breaks down all activities on your account during the transaction period, so you know exactly how your account balance was calculated.	The user scrolls down the second page of the statement of account, highlighting ‘Detailed statement of account’ and ‘Transaction from’ sections.
And you can review the reminders and descriptions for more information about your transactions.	A box appears around the words ‘Reminders’ and the ‘Sample transaction descriptions’ sections of the statement.
There are many convenient ways to report and pay your premiums.	Report and pay your premium
Visit our ‘How to report and pay your premiums’ page on our website for more information.	Visual of the ‘How to report and pay your premiums webpage.’ User clicks on ‘Businesses’ tab at the top of the screen, then ‘Premiums and payments” and ‘How to report and pay your premiums.’
Want to be notified when a new statement is available?	Want an email notification?
Sign up for email notifications by clicking ‘manage notifications,’ selecting your preferences and clicking, ‘Save.	Visual of the online service for statements home page, showing the user clicking ‘Manage notifications.’ A pop-up box appears with the words ‘Email notification preferences.’ Two boxes have been checked. The user then clicks ‘Save.’
It’s never been easier to access and understand your monthly statements.	Better, Easier, Faster, 24/7
Log in to our online services to view your statement or visit our website for more information.	Wsib.ca/onlineservices
And remember, we’re always here to help.	WSIB logo Here to help