Can I get help with the appeals process?
A representative can help you with the appeals process. There are many options available for people and businesses, but we are unable to recommend any specific representative.
- If the workplace has a union, a union representative can help the person with a claim with the appeals process.
- People who aren’t part of a union can get help with their appeal by contacting the Office of the Worker Advisor. Some businesses can contact the Office of the Employer Adviser. Their services are free.
- You also have the option of seeking third-party representation from lawyers and paralegals. There is usually a cost associated with this type of representation.
What’s the status of my appeal?
Track your appeal status online
You can sign up for our secure online services to track the status of an appeal any time and get updates faster, as well as see resolved appeals. Through online services, you can also submit documents straight to the claim file and send us messages, all in one convenient place.
Make sure you have the claim number and personal identification number (PIN) ready. You should have received both in the mail. If you don’t have this information, you can contact us.
Why haven’t I received any information about when the hearing will be scheduled after submitting the Participant form?
If you’ve submitted a Participant form saying that you want to participate in the appeal, when the objecting party moves forward with their appeal, we will send you an appeals registration letter followed by a Respondent form to complete.
What’s the time limit to submit a Respondent form?
You have 45 days to send the Respondent form back to us.
Have my witnesses been approved?
The appeal registration letter will show the names of the approved witnesses, if any.
Which issues will be addressed during the hearing?
The appeal registration letter will specify which issue(s) will be addressed.
Who is the Appeals Resolution Officer for the hearing?
The name of the Appeals Resolution Officer will be shown in our online services once the appeal is assigned.
Who can I contact for more information about the oral hearing?
You can contact your Appeals Coordinator or the Appeals Resolution Officer for more information.
Which of my expenses will I get paid for as a person with a claim attending the oral hearing in person?
If you lost time from work to attend an oral hearing we’ll pay you a fee for your attendance. At the hearing, the Appeals Resolution Officer will give you an expense form to claim for mileage, parking, and meals, if applicable.
Are oral hearings as formal as the courts?
No, the hearings are informal. The Appeals Resolution Officer will guide you through the process.
Forms
- Appeal Readiness (Mailed to you, along with your claim file record, once you have submitted an intent to object form)
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