Kitchener Waterloo rubber worker claim review

On December 10, 2018 we announced a review of more than 300 claims filed between 2002 and 2017, related to the Kitchener Waterloo area rubber facilities, that had previously not been allowed.

If you are not sure whether you have a claim with us for a work-related illness, or to file a new claim, please call us at 1-800-387-0750 (TTY: 1-800-387-0050).


How long will it take the WSIB to review the claims?

We know people are concerned and are looking for answers. We are working as quickly and thoroughly as possible to review each claim. It’s too soon to determine exactly when our review will be complete, but we will provide updates as soon as we can.

What new information will be used to review these claims?

Between 2002 and 2017, claims were received from people who worked in the rubber industry in the Kitchener Waterloo area at several companies for a variety of illnesses, including various types of cancer. Any new information that had not previously been submitted, as well as any other relevant information that surfaces, will be considered during the review of these claims.

Who will be reviewing the claims?

Our dedicated review team is made up of occupational disease adjudicators and occupational hygienists, with support from occupational medicine physician experts. We look at each claim individually to determine if new information would change the original decision.

How do I know if my claim is being reviewed? Will I need to provide any new information?

The WSIB has contacted everyone whose claim is being reviewed. In some cases we may need to collect and/or clarify additional information. If you think your claim should be included in the review and you haven’t been contacted yet, please call us at 1-800-387-0750. 

Are there any claims that are not being reviewed?

The review is focused on claims filed since 2002 that were not previously allowed but have a diagnosis established. Claims where there is not a medical diagnosis will not be reviewed at this time. If you have new information related to a claim filed prior to 2002, please call us at 1-800-387-0750 to speak to a WSIB representative.

How will I be notified when a decision on my claim has been completed?

We will call you or your representative to let you know the decision on your claim and follow-up with an explanation in writing.

If my claim is allowed, will I be paid benefits retroactively?

Each claim is unique. For more information please call us at 1-800-387-0750 to speak to a WSIB representative.

I haven’t filed a claim yet; can I still file a claim?

Yes, if you worked at a rubber plant and think you may have a work-related illness, please call us at 1-800-387-0750 or visit our website to file a new claim. New claims can be filed at any time.

I am the next of kin of a deceased rubber worker, what will happen in their claim? Will I be eligible to claim on behalf of the estate or as a dependant?

Each circumstance is unique. For more information, please call us at 1-800-387-0750 to speak to a WSIB representative. New claims can be filed at any time.

Who should I call if I have questions or concerns?

Please call us at 1-800-387-0750 and inform the telephone representative that you have questions about rubber worker claims.