WSIB Offices

Our offices are open from Monday to Friday, 8.30 a.m. to 4.30 p.m.  Read our update about COVID-19.

Contact us

If you need to visit us in person, speak with your case manager or account representative to make sure someone will be available to help you.

You can also use our online services anytime or reach us by phone at 416-344-1000 or toll free at 1-800-387-0750, Monday to Friday from 7:30 a.m. to 5:00 p.m. Eastern Standard Time (EST).

WSIB 2022 holiday schedule

Our offices are closed on statutory and other holidays, but you can still access your account using our online services any day of the year.

2022

New Year’s Day

Saturday, January 1*

Family Day

Monday, February 21

Good Friday

Friday, April 15

Easter Monday

Monday, April 18

Victoria Day

Monday, May 23

Canada Day

Friday, July 1

Civic Holiday

Monday, August 1

Labour Day

Monday, September 5

Thanksgiving Day

Monday, October 10

Remembrance Day

Friday, November 11

Christmas Day

Sunday, December 25*

Boxing Day

Monday, December 26

*WSIB offices will be closed on Monday, January 3, and Tuesday, December 27

2023

New Year's Day

Sunday, January 1

Mailing address

Please forward any items by mail to:

200 Front Street West
Toronto, Ontario M5V 3J1

Find an office near you

Hamilton
120 King Street West

Kitchener
55 King Street West, 3rd floor

London
148 Fullarton Street, 7th floor

Ottawa
180 Kent Street, Suite 400

Sault Ste. Marie
153 Great Northern Road

St. Catharines
301 St. Paul Street

Thunder Bay
1113 Jade Ct. – Suite 200

Timmins
5520 Highway 101 East, City of Porcupine

Toronto
200 Front Street West

Windsor
2485 Ouellette Ave. 

Our Guelph, Kingston and North Bay offices are currently closed.