WSIB Offices

We’re testing extended phone hours, so people have more flexibility to call us when it’s convenient for them.

Call us about your claim from 7:30 a.m. to 7:45 p.m., Monday to Friday.

Call us about your account from 7:30 a.m. to 6 p.m., Monday to Friday.

Telephone: 416-344-1000

Toll free: 1-800-387-0750

TTY: 1-800-387-0050

You can also use our easy and convenient online services anytime.

If you need to visit us in person, please speak with your case manager or account representative to book an appointment. We are unable to accommodate unscheduled walk-in service.

Mailing address

Please forward any items by mail to:

200 Front Street West
Toronto, Ontario M5V 3J1

Regional offices

These locations accept visitors with scheduled appointments only.

120 King Street West

148 Fullarton Street, 7th floor

180 Kent Street, Suite 400

1475 John Counter Blvd., Suite 300

2300 University Avenue East, 4th floor

North Bay
555 Oak St. E., Suite 300

200 Front Street West

2485 Ouellette Ave.