WSIB Offices

To help protect people from the spread of COVID-19, our offices are temporarily closed to the public. Read our update about COVID-19.

Call us

Our offices may be closed, but we’re still here to help.

WSIB representatives are available to help you over the phone Monday to Friday from 7:30 a.m. to 5:00 p.m. Eastern Standard Time (EST). You can reach us by phone at 416-344-1000 or toll free at 1-800-387-0750.

If you know the 10 digit number of the person you would like to speak to, you can call them directly. If they’re unavailable, you can leave a voice message and they’ll get back to you as soon as they can.

WSIB 2020 holiday schedule

Our offices are closed on all statutory holidays, but you can still access your account using our online services any day of the year.


New Year's Day

Wednesday, January 1

Family Day

Monday, February 17

Good Friday

Friday, April 10

Easter Monday

Monday, April 13

Victoria Day

Monday, May 18

Canada Day

Wednesday, July 1

Civic Holiday

Monday, August 3

Labour Day

Monday, September 7

Thanksgiving Day

Monday, October 12

Remembrance Day

*Monday, November 11

Christmas Day

Friday, December 25

Boxing Day

Monday, December 28

*WSIB offices will be closed on Wednesday, November 11.


New Year's Day

Friday, January 1

Mailing address

Please forward any items by mail to:

200 Front Street West
Toronto, Ontario M5V 3J1

Find an office near you

100 Stone Road West, Unit 203

120 King Street West

234 Concession Street

55 King Street West, 3rd floor

148 Fullarton Street, 7th floor

North Bay
128 McIntyre Street West, 3rd floor

180 Kent Street, Suite 400

Sault Ste. Marie
153 Great Northern Road

St. Catharines
301 St. Paul Street

30 Cedar Street, 5th floor

Thunder Bay
1113 Jade Ct. – Suite 200

5520 Highway 101 East, City of Porcupine

200 Front Street West

2485 Ouellette Ave.