WSIB Offices

We’re testing extended phone hours, so people have more flexibility to call us when it’s convenient for them.

Call us about your claim from 7:30 a.m. to 7:45 p.m., Monday to Friday.

Call us about your account from 7:30 a.m. to 6 p.m., Monday to Friday.

You can also use our easy and convenient online services anytime.

If you need to visit us in person, please speak with your case manager or account representative to book an appointment. We are unable to accommodate unscheduled walk-in service.

Mailing address

Please forward any items by mail to:

200 Front Street West
Toronto, Ontario M5V 3J1

Regional offices

These locations accept visitors with scheduled appointments only.

Hamilton
120 King Street West

London
148 Fullarton Street, 7th floor

Ottawa
180 Kent Street, Suite 400

Kingston
1475 John Counter Blvd., Suite 300

Waterloo
2300 University Avenue East, 4th floor

North Bay
555 Oak St. E., Suite 300

Toronto
200 Front Street West

Windsor
2485 Ouellette Ave.