We have temporarily suspended our practice of offsetting non-economic loss (NEL) benefits for people with claims for chronic obstructive pulmonary disease (COPD) who also have a history of smoking. We have procured an independent scientific review, which is currently underway. The outcome of the review will inform our future approach for NEL decisions for people who have approved COPD claims.
The suspension of the practice will be in effect for all NEL decisions made between September 1, 2020 and the date that the future approach is determined, in early 2021.
What does this mean for you?
If you have an approved claim for COPD during this interim period, you will receive full NEL benefits, regardless of whether you have a history of smoking.
If you have asked us to reconsider a decision about your NEL benefit for a COPD claim, the reconsideration will be put on hold until the future approach is determined. In the meantime, there will be no change to your current NEL benefit.
What do you need to do?
People with COPD claims do not need to do anything. Should our future approach for NEL decisions change, this will not decrease anyone’s existing NEL benefit for COPD.
For more information, please call us 1-800-387-0750.