How long will WSIB offices be closed?
Our offices will be closed to the public until further notice as we continue to monitor and follow the guidance of provincial and national health authorities to ensure we are able to protect the health and safety of our employees and continue to serve the people of Ontario.
Will requests take longer than usual?
We are prioritizing inquiries about health care and wage-loss benefits. As a result, responses to account related inquiries will take much longer than usual. We are making every effort to address requests as quickly as possible that enable you to continue running your business, including:
- registering your business
- getting or managing clearances
- status/coverage (employer, employee/worker of independent operator) of individuals in cases of serious injury or fatality
We apologize for any inconvenience and appreciate your patience at this time.
What is the best way to pay my premiums?
Please send us your payment online through:
- your online banking or financial institution
- credit or debit using Paymentus
You may still send cheques to P.O. Box 4115 Station A Toronto M5W 2V3.
Please don’t mail your cheque directly to the WSIB. All businesses, including Schedule 2 organizations must include the account number on the cheque.
Do I still need to register my business within 10 business days of hiring my first employee?
Will I be able to register my business while your offices are closed?
How long will it take to have my business registered?
I am having financial issues and I'm unable to pay premiums what should I do?
How do I submit an address change?
I’m not able to access information on your website, who can assist me?
If you are having trouble accessing information on our website, you can request documents or other communication material in an alternative format or provide feedback on your experience with us using our accessibility request and feedback form online.