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The WSIB creates Administrative Practice Documents when we determine there is a need for a supplementary document to assist in understanding the practical application of…
15-02-04
Policy
In cases where the worker has a pre-accident impairment and suffers a minor work-related injury/disease to the same body part or system, the WSIB considers…
16-01-02
This policy has not been amended to reflect the
Workplace Safety and Insurance Act and Regulations made under it
Policy
Respiratory disease due to the inhalation of…
14-02-13
Policy
The Alternative Assessment Procedure (AAP) is part of the Interjurisdictional Agreement on Workers’ Compensation (IJA). For information on the IJA, see 1…
14-04-05
Law
s.137(1)
The WSIB may require from an employer security for the payment of amounts that are, or may become, due under the insurance plan.
s.137(2)
The WSIB may…
18-01-14
Policy
Every January, the WSIB indexes ongoing benefits and amounts set out in legislation. Annual indexing protects against the effects of inflation over time by gradually…
Our 2017 results show we have made progress improving outcomes for people injured at work and strengthening our financial position.The Annual Sufficiency report highlights…
Vision and commitment
We are committed to meeting the requirements outlined in the Accessibility for Ontarians with Disabilities Act (AODA), and:
treating all people in a…
17-07-02
A worker may require a special apparatus or have special needs as a result of sustaining a compensable injury.
Exceptions to the preceding criteria will be considered on an…
Both the worker and employer have a right to appeal a decision made in a claim. The Appeals Services Division is the first level of the appeal process and is internal to the…
The Appeals Resolution Officer will review the information in the claim file and any additional information you submit on the Appeal Readiness form or the Respondent form to…
Once you have completed and returned your Appeal Readiness form, your file will be referred to the Appeal Services Division and the Access Department at the WSIB. A copy of…
Appeal
The process that occurs when a workplace party has completed an Intent to Object Form, an Appeal Readiness Form and the file is registered in the Appeals Services…
The Appeals Resolution Officer (ARO) decision is the final decision of the WSIB. If you disagree with this final decision it can be appealed to the …
Employer account appeals are appeals related to the WSIB accounts of Ontario employers. These appeals are for issues such as classification, assessable earnings, cost…
Either the worker or the employer can be considered the objecting party. If you complete an …
While the WSIB cannot recommend one representative over another, there are a number of options for both workers and employers:
If the workplace has a union, a union…
You will receive a letter from the WSIB informing you of a decision in your claim or the claim of your employee. If you disagree with the WSIB’s decision, respond to the…
The objecting party and the respondent can each have someone represent them. You must give the WSIB written authorization before we can allow your representative to view the…
To make early resolution of disputes easier for you, a WSIB decision-maker will reconsider decisions at your request. Once you receive a copy of your claim file, you should…
If we agree that an oral hearing is the best way to decide your appeal, your hearing will take place within 90 calendar days. The hearing is your chance to tell us why you…
It is your appeal, so you can withdraw it if you wish, at any stage of the process.
If you withdraw your appeal and you want to re-open it, you will have to wait 30 days and…
20-03-09
Policy
Where a worker's death results from a work-related injury/disease and the deceased worker is survived by more than one person entitled to survivors’ benefits as a…
12-04-13
Policy
Apprentices have WSIB coverage while working for an employer whose business is covered under the Workplace Safety and Insurance Act or the Workers'…
TORONTO, April 28, 2020 – Today, on the National Day of Mourning, the Workplace Safety and Insurance Board (WSIB) encourages everyone to take a moment to remember the people…
WSIB holds ceremony to honour workers who have died, been injured or suffered illness in the workplace
Toronto, April 28, 2017 – The Workplace Safety and Insurance Board (…
This archive contains rescinded Employer Classification Manual (ECM) policy documents. They are not applicable to classification decisions made after December 31, 2019 but…
18-07-05
Policy
Arrears are retroactive permanent disability benefits, paid as a lump sum, dating from the onset of permanent disability.
16-02-05
Policy
Asbestosis in workers exposed to asbestos dust in Ontario employment is an occupational disease as peculiar to and characteristic of a process, trade or occupation…
18-05-11
Policy
Workers who have a permanent impairment due to a work-related mental or behavioural disorder are entitled to non-economic loss (NEL) benefits based on the severity of…
14-01-06
Law
O. Reg. 175/98 s.11
If two or more employers are associated, and the operation of one employer would be considered ancillary to the operation of the other if both…
Are you the Attorney for Property or Guardian of Property for a worker receiving WSIB benefits?
IMPORTANT: All references to worker in the following text also apply to a…
11-01-08
Policy
The WSIB accepts audio/visual recordings as evidence, if they
provide new or more complete information than is already in the claim file
are relevant and pertain…
21-01-02
Law
s.181(1)
Members of the Board of Directors, employees of the WSIB, and persons authorized to make an inquiry under this Act, must not disclose, or allow to be disclosed…
You can use a third-party representative to provide advice and help you do business with us. Authorized representatives can receive verbal or written information from us…
18-01-07
Policy
To ensure that family support orders are complied with, the Family Responsibility and Support Arrears Enforcement Act, 1996, provides for automatic deduction…
Health care providers must deliver health care services and must be a member of one of Ontario’s health regulatory colleges, as defined in the …
Everyone has a right to define their own gender identity and to be treated as the gender they live in. That’s why we’re working to do business in a more gender-inclusive way…
18-01-03
Policy
On January 1 every year, the WSIB indexes certain dollar amounts set out in the Workers’ Compensation Act (WCA), as amended by the Workplace Safety and…
18-01-02
Policy
On January 1 every year, the WSIB indexes certain dollar amounts set out in the Workplace Safety and Insurance Act, 1997 (WSIA) and the maximum average…
Benefits to replace lost future income may be available to individuals permanently injured after January 1, 1990 and before January 1,1998.These are based on 90 per cent…
11-01-13
Law
The Workplace Safety and Insurance Act provides:
s.119(2)
If, in connection with a claim for benefits under the insurance plan, it is not practicable to…
We may occasionally make an overpayment on your WSIB claim. If this happens, we'll send you a letter to let you know about the overpayment, and you’ll need to repay it.There…
Comprehensive benefits, services and programsSmall businesses enjoy a number of services and programs and comprehensive benefits for their workers. We also have several…
What is a non-economic loss benefit?If you have a permanent impairment due to a work-related injury or illness, you are eligible for a non-economic loss benefit under Section…
20-02-02
Policy
The surviving spouse or children of a deceased worker are entitled to bereavement counselling. Counselling must be requested within one year of the worker's death.…
The "Better at Work" principle guides our approach to case management and is reflected in many of our policies and programs.
The Better at Work approach is supported by the…