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Once you have completed and returned your Appeal Readiness form, your file will be referred to the Appeal Services Division and the Access Department at the WSIB. A copy of…
Appeal
The process that occurs when a workplace party has completed an Intent to Object Form, an Appeal Readiness Form and the file is registered in the Appeals Services…
The Appeals Resolution Officer (ARO) decision is the final decision of the WSIB. If you disagree with this final decision it can be appealed to the …
Employer account appeals are appeals related to the WSIB accounts of Ontario employers. These appeals are for issues such as classification, assessable earnings, cost…
Either the worker or the employer can be considered the objecting party. If you complete an …
While the WSIB cannot recommend one representative over another, there are a number of options for both workers and employers:
If the workplace has a union, a union…
You will receive a letter from the WSIB informing you of a decision in your claim or the claim of your employee. If you disagree with the WSIB’s decision, respond to the…
The objecting party and the respondent can each have someone represent them. You must give the WSIB written authorization before we can allow your representative to view the…
To make early resolution of disputes easier for you, a WSIB decision-maker will reconsider decisions at your request. Once you receive a copy of your claim file, you should…
If we agree that an oral hearing is the best way to decide your appeal, your hearing will take place within 90 calendar days. The hearing is your chance to tell us why you…
It is your appeal, so you can withdraw it if you wish, at any stage of the process.
If you withdraw your appeal and you want to re-open it, you will have to wait 30 days and…
This archive contains rescinded Employer Classification Manual (ECM) policy documents. They are not applicable to classification decisions made after December 31, 2019 but…
Are you the Attorney for Property or Guardian of Property for a worker receiving WSIB benefits?
IMPORTANT: All references to worker in the following text also apply to a…
You can use a third-party representative to provide advice and help you do business with us. Authorized representatives can receive verbal or written information from us…
Health care providers must deliver health care services and must be a member of one of Ontario’s health regulatory colleges, as defined in the …
Everyone has a right to define their own gender identity and to be treated as the gender they live in. That’s why we’re working to do business in a more gender-inclusive way…
Benefits to replace lost future income may be available to individuals permanently injured after January 1, 1990 and before January 1,1998.These are based on 90 per cent…
We may occasionally make an overpayment on your WSIB claim. If this happens, we'll send you a letter to let you know about the overpayment, and you’ll need to repay it.There…
Comprehensive benefits, services and programsSmall businesses enjoy a number of services and programs and comprehensive benefits for their workers. We also have several…
What is a non-economic loss benefit?If you have a permanent impairment due to a work-related injury or illness, you are eligible for a non-economic loss benefit under Section…
The "Better at Work" principle guides our approach to case management and is reflected in many of our policies and programs.
The Better at Work approach is supported by the…
Hearing health care providers should continue to bill electronically through the WSIB payment system (TELUS Health…
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My business has a websiteYou can complete the business activity change request form if your business has a website and you think you’re being classified improperly, your…
We understand audits can make many people nervous, but we’re here to help.By working together, we can:evaluate whether you’re complying with your legislative requirements and…
Please note: On January 1, 2020, our new premium rate-setting model goes live for businesses. All B2B Form 7 users are required to download the new form 7 schema to submit…
To help reduce the financial burden of the COVID-19 pandemic on Ontario businesses, we provided the opportunity to defer premiums due between March to August 2020.
All…
Selling your business includes the sale of assets or shares.Asset saleIf you're selling or purchasing a business’ assets, you should get a purchase certificate. We need to be…
By-application insurance covers employees in businesses that aren’t required by law to be covered by the WSIB. Businesses that choose to apply for WSIB coverage are given the…
A by-law relating generally to the transaction of the business and affairs of the Workplace Safety and Insurance Board.
Article 1: Definitions and interpretation…
Our new premium rate-setting model is replacing existing experience rating programs. Businesses will receive their final NEER and CAD-7 statements in the fall of 2020.…
WSIB coverage isn’t mandatory for everyone in Ontario. The Government of Ontario decides which industries and which types of employees have to have WSIB coverage, and lists…
Getting your chequeAs of January 6, 2025, we have resumed sending all benefit payment cheques through Canada Post. Please visit …
Legal or trade name changesTo change the legal name of your corporation, please submit the Articles of Amendment …
The WSIB will no longer reduce non-economic loss and permanent disability benefits for most people with claims for chronic obstructive pulmonary disease (COPD), who also have…
Learn about your rights and responsibilities including benefit entitlement, return to work and recovery, and compliance.We also offer a Survivor Benefit Program, which…
You have the responsibility to report workplace injuries or illnesses to us and participate in the return-to-work process as a WSIB insured business.You can use our…
When a business takes a contract to carry out a construction activity, the overall purpose of the contract determines the business activity and North American Industry…
A clearance is a unique number issued by the WSIB to registered businesses, which shows that a business, contractor or subcontractor is registered and up-to-date with us,…
The Workplace Safety and Insurance Board (WSIB) may consider requests for an exception-level hearing aid as a clinical exception for people that have entitlement to hearing-…
You may ask to close your account when you have stopped operating your business or no longer have employees. You must notify us within 10 days of this happening.You can…
Faster. Online. Anytime. WSIB’s online services are available 24/7, whenever you need them. They’re quick and efficient, and…
You should be aware of what your …