Injured worker outreach services

Injured Worker Outreach Services (IWOS) is a program funded by the WSIB that provides free information, advice and education to injured workers and their families who have been impacted by a work-related injury or illness. 

There is a network of offices across the province. Each IWOS office works independently and is governed by a volunteer Board of Directors. 

Peer Helpers 

Peer Helpers - often injured workers themselves - volunteer in every IWOS office. They can provide: 

  • Support and advice on how to handle your claim. 
  • Information about WSIB policies and procedures, and 
  • Advice on other agencies that may be able to help you, such as the Office of the Worker Adviser, Legal Aid, one of Ontario’s Health and Safety Associations, or health care or counselling professionals. 

How to reach IWOS 

IWOS offices are located across Ontario.  

How to reach IWOS

IWOS offices are located across Ontario. 

GREATER TORONTO AREA

Greater Toronto Area
Injured Worker Resource Centre

Phone: 416-784-0033

Toll-free: 1-888-443-0033

Fax: 416-784-5810

Email: gtainjuredworker@bellnet.ca

SOUTH EAST

Durham Region Injured Workers Inc.

Phone: 905-721-9158

Toll-free: 1-866-721-9158

Fax: 905-721-8176

Email: injuredworker@rogers.com

Victoria County Injured Workers Group

Phone: 705-328-3761

Fax: 705-328-3251

Email: viccountyinjuredworkersgroup@gmail.com

Injured Workers of Peterborough and Surrounding Area

Phone: 705-742-8751

Toll-free: 1-866-393-0032

Fax: 705-742-7199

Email: iwop@nexicom.net

Injured Worker Support Network
Kingston & Area

Phone: 613-542-1074

Toll-free: 1-833-552-6952

Fax: 1-613-542-9954

Email: cheryl.injuredworkers@kingston.net

Ottawa & District Injured Workers Group

Phone: 613-567-5872

Fax: 613-667-5983

Email: odiwg@rogers.com

Website: www.odiwg.com

SOUTH WEST

The Hamilton & District
Injured Workers Group Inc.

Phone: 905-543-9090

Toll-free: 1-877-543-4349

Fax: 905-543-1775

Email: hamiltoninjuredworkers@hdiwg.net

Kitchener-Waterloo-Cambridge
Injured Workers Group Inc.

Phone: 519-219-1666

Toll-free: 1-833-219-1666

Fax: 519-219-1788

Email: kwciwg@rogers.com
 

London Injured Workers Support Group

Phone: 519-642-0853

Fax: 519-642-0683

Toll Free: 1-833-424-9474

Email: londonsiwish@bellnet.ca

Injured Workers Action Committee Essex/Kent (Windsor)

Phone: 519-252-7507

Toll-free: 1-833-352-7507

Fax: 519-251-7507

Email: iwacworkers@gmail.com

NORTH EAST

Kirkland Lake Region Injured Workers Group

Phone: 705-567-3638

Fax: 705-567-5658

Toll Free: 1-877-867-3638

Email: klinjuredworkers@gmail.com

NORTH WEST

Injured Workers Advocates of the Sault

Phone: 705-942-0451

Fax: 705-946-5350

Email: iwas01@shawbiz.ca

Dryden & District
Injured Workers Support Group

Phone: 807-223-5220

Fax: 807-223-5035

Toll Free: 1-888-707-7944

Email: ddiwsg@shaw.ca

Ear Falls Injured Workers Support Group

Phone: 807-222-1190

Toll-free: 1-833-222-1190

Fax: 807-222-1149

Email: injwkrs@shaw.ca