Returning to work

We’re here to help you.

We’re here to support you and your employee after a workplace injury or illness. With our help, 9 out of 10 people injured on the job return to work within 12 months.

Our return-to-work roles

When we all actively work together, we can successfully plan for a safe and practical return to work. This involves listening to each other’s ideas and concerns and finding solutions together.

Return-to-work teams vary by workplace and can include the employee, employer, supervisor, occupational health department representative, Human Resources representative, union/employee representative (if applicable), and Joint Health and Safety Committee or Health and Safety Representative.

We are here to support you when your employee is ready to return after a workplace injury or illness. Our team works with you to make the process as smooth as possible. We make sure you get the right support and guidance when you need it.

Case manager

• Decides if your employee is eligible for benefits after a claim is submitted
• Shares important information with you about your employee’s abilities and any necessary precautions to help you plan their safe return to work
• Works with you, your employee, and their health care provider to set goals for recovery and return to work
• Plans and organizes activities to help your employee return to work
• Can arrange for a return-to-work specialist to support you and your employee if needed
• Keeps you informed about what is happening, who is responsible, and what you can expect next

Nurse consultant

• Provides medical advice and guidance to help solve any health challenges that may delay your employee’s recovery or return to work
• Return-to-work specialist
• Gives you clear information about the return-to-work process and explains your rights and responsibilities
• Facilitates meetings with you and your employee at your workplace to identify potential risks, opportunities, modifications and accommodations
• Identifies and helps resolve any issues that could make it harder for your employee to return to work
• Helps you create a plan for your employee to return to their job, with or without accommodations
• Offers expert advice, vocational rehabilitation planning, and additional support if your employee needs to move to a different job with you or with a new employer

We are committed to helping you and your employee every step of the way.