Make a request
Under the Freedom of Information and Protection of Privacy Act (FIPPA), every person has the right to request access to a record unless it falls within one of the exemptions described in the Act.
Requests may be submitted by mail, in person, or online along with a $5 application fee.
FIPPA prescribes a user-pay principle and requires the person making the record request to pay the fees outlined in the regulations of the Act. A Freedom of Information coordinator will provide you with an estimate of any additional fee amounts over $25 following the request form submission.
- Our Freedom of Information Office does not respond to WSIB account -or claims- related questions. Please contact us at 416-344-1000 or toll-free at 1-800-387-0750 for account- or claims-related support.
- Our Freedom of Information Office does not provide analysis or interpretations of information. Our response to a Freedom of Information request is limited to disclosing existing records.
- Copies of claim files may be accessed outside of FIPPA through the WSIB’s Access department. Read the privacy FAQs for people with claims and their representatives for more information on this process.
You can read our privacy FAQs for the general public for more information.