Terms of use

Welcome to the Workplace Safety and Insurance Board website (the “website”).  In this agreement the terms “we”, “our” and “WSIB” refer to the Workplace Safety and Insurance Board of Ontario and “you” and “your” refer to you as the individual accessing or using the website on your own behalf and any entity on whose behalf you may be acting.  Please note that use of the term “website” is deemed to include all information, materials, forms, eForms, products, services, eServices, and offers made available by WSIB through the website unless context or explicit language to the contrary provides otherwise.
 

The website is offered to you conditioned on your acceptance of these terms and conditions (collectively the “website terms of use”). By accessing or using the website, you agree, on your own behalf and on behalf of any entity for whom you may be acting, to the website terms of use.  If you do not agree to the website terms of use then you should not access or use the website.

 

Capacity to Act and Accuracy of Information

You acknowledge and agree that: (a) you have the legal capacity to agree to the website terms of use (as defined below); (b) you have authority to bind yourself and any entity on whose behalf you may be acting; and (c) all information you provide is truthful, accurate, current and complete (and, if this information changes, you will promptly update it to keep it true, accurate, current and complete).

Changes to Website Terms of Use

The website terms of use may be updated from time to time without notice to you.  You are advised to review the website terms of use each time you use the website. By continuing to access or use the website, you agree to be bound by the website terms of use as posted on the website at the time of your access or use.  As the website terms of use contain legal obligations we recommended you read them carefully and print a copy for your records.

Additional Terms

Certain portions of the website may contain additional terms of use that supplement the website terms of use for particular products, services, features or offers (“additional terms”).  Your use of these additional products, services, features, or offers shall be deemed to be your acceptance of the additional terms as well.  In the event that any of the website terms of use conflict with the additional terms then to the extent of the conflict the website terms of use shall control, unless otherwise expressly stated in the additional terms. 

Changes to the Website

WSIB may terminate, change, suspend or discontinue any aspect of the website at any time without notice. Without limiting the generality of the foregoing, WSIB may change the layout and formatting of the website, its availability and functionality, add, remove, modify or otherwise change any content or features on the website, impose limits on certain features or restrict access to all or part of the website. 

Copyright in the website resides with WSIB unless otherwise indicated.  © 1998-2022, Workplace Safety and Insurance Board of Ontario.  All rights reserved.

Where copyright resides with other than WSIB there may be additional restrictions on the reproduction and use of such content; the details of which shall be as provided on the relevant pages of the website or by additional terms.

Trademarks

The WSIB logo (the "Logo") is a trademark owned by WSIB.  All other trademarks, trade names or service marks are the property of their respective owners.

No Endorsement

Reference to organizations, services, products, processes and events on the website does not imply their endorsement or recommendation by WSIB and any failure to mention a particular organization, service, product, process or event is not a sign of disapproval.

Privacy

Your use of the website and WSIB’s use and disclosure of your personal information is done in accordance with WSIB’s privacy policy.

Some WSIB online services use and track cookies for authenticating your login, gathering statistics through Google Analytics and monitoring for certain errors. Cookies used by the WSIB are encrypted for security purposes to make information unreadable to anyone except the WSIB. If you do not have cookies and third-party cookies enabled, you will not be able to access certain features on the WSIB website.

Proper Use

You may not use the website in any manner which could damage, disable, overburden, or impair the website.  You agree not to interfere with any other user’s use or enjoyment of the website. You may not attempt to gain unauthorized access to secure portions of the website, user accounts, computer systems or networks connected to the website, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available to you through the website.  You agree to abide by all applicable laws and regulations.

In addition, you agree not to:

  • upload, post, email, transmit, or otherwise make available any information that is harmful, threatening, abusive, harassing, torturous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, racially, ethnically or otherwise objectionable or generally unlawful;
  • harm minors in any way;
  • impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person, entity, or organization;
  • upload, post, email, transmit or otherwise make available any information that you do not have a right to make available under any law or under contractual or fiduciary relationships;
  • upload, post, email, transmit or otherwise make available any information that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  • upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • interfere with or disrupt the website, its servers, or networks supporting such, or disobey any requirements, procedures, policies or regulations associated with the website; and
  • collect or store personal data about other users, except as may be permitted under the privacy policy.

WSIB may not pre-screen information provided by you or other users.  WSIB has the right (but not the obligation) in our sole discretion to remove or move any information that is available on the website. Without limiting the foregoing, WSIB has the right to remove any information that violates the website terms of use or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any information, including any reliance on the accuracy, completeness, or usefulness of such information.

Permission to Reproduce

Information on the website has been posted with the intent that it be readily available for non-commercial personal and public use.  Unless otherwise indicated, all information posted on the website, except for audio and video recordings and presentations, may be reproduced, in whole or in part, without charge or further permission from WSIB for non-commercial personal and public use, provided that: (a) your use is consistent with the restrictions contained in the Linking to the Website section; (b) the content is not modified; and (c) the copyright notice and applicable disclaimer are included.

Inquiries regarding reproduction should be directed to wsibcomm@wsib.on.ca.

WSIB is not responsible for third-party sites that may be linked to or from the website (including those that may have satisfied the Linking to the Website section). These linked sites may or may not be available in French and may or may not be accessible and/or in compliance with the Accessibility for Ontarians with Disabilities Act.

Linking to or from the website does not imply on the part of WSIB an endorsement of the third-party’s products, services, or events offered.  WSIB does not guarantee the accuracy of information contained on such sites (including the third-party’s right to display such information). 

WSIB does not monitor the operation of third-party sites, their use of any information you may provide, or the accuracy and appropriateness of information contained on their site.  Your access and use of third-party sites is entirely at your own risk.

Linking to the website

Subject to the restrictions below, you may link to public areas of the website.  Areas you may not link to include those:

  • located behind a log-in screen;
  • located behind instructions, additional terms, or the website terms of use such that the link would have the effect of circumventing these;
  • that require a user name or password; or
  • any area where linking is expressly prohibited.

For those areas of the website where linking is permitted, you may link your site to such if:

  • you are providing your customers or stakeholders with information about workplace safety and insurance or your site promotes workplace health and safety;
  • the placement and context of the link on your site is reasonable and appropriate;
  • you are reputable and in good standing with all applicable legal requirements and relevant legislation;
  • your business and mandate are consistent with WSIB’s vision;
  • you are in compliance with the website terms of use;
  • the link does not misrepresent your relationship with WSIB and does not impinge upon the good name or goodwill of WSIB; and
  • your website does not contain content that may be interpreted as distasteful or offensive.

Determinations as to your satisfaction of the above restrictions shall be made by WSIB in its sole discretion.  Notwithstanding your compliance with the foregoing, WSIB reserves the right to withdraw its permission.  If WSIB exercises this right, you will immediately remove all links to the website.

Use of WSIB Logo as a Link to the Website

From your site you may use the Logo as a link to the home page of the website if you are in compliance with the Linking to the Website section, you agree to use the Logo in compliance with same, and you agree not to:

  • adopt, use, register or attempt to register anywhere in the world any logo or mark confusingly similar to the Logo;
  • do or cause to be done any act or thing, directly or indirectly, contesting or in any impairing WSIB’s right, title or interest in the Logo;
  • alter the Logo in any manner, including proportions, colours, elements, etc., or animate, morph or otherwise distort its perspective or two-dimensional appearance;
  • use the Logo in a manner which displays it in a negative or disparaging manner;
  • use the Logo as a predominate feature, displaying the Logo larger or more prominently than other company logos; and
  • use the Logo as a feature or design element of any other logo or any other name or trademark.

The following notice shall accompany the Logo on the page of your site where the Logo appears:

“The Workplace Safety and Insurance Board’s logo is a trademark owned by   the Workplace Safety and Insurance Board of Ontario.”

Notwithstanding your satisfaction of and compliance with the foregoing, WSIB reserves the right to withdraw its permission.  If WSIB exercises this right, you will immediately remove the Logo from your site.

Accessibility

WSIB takes the accessibility of the website by persons with disabilities seriously.  Further to the Accessibility for Ontarians with Disabilities Act WSIB has taken steps to make the website more accessible.  To learn more about the steps taken and for further information please visit the accessibility section of the website.

User ID and Password Security

Where provided a password and/or user ID, remember that these are to be kept in strict confidence.  You are responsible for maintaining the confidentiality of this information and are fully responsible for all activities that occur through the use of such.  You agree to immediately notify your organization and WSIB if: (a) your password and/or user ID are lost or stolen; (b) your password and/or user ID are improperly accessed or used; (c) the security of your password and/or user ID is compromised or in jeopardy of being compromised; or (d) you become aware of any other breach of security. 

Account Suspension and Termination

WSIB, in its sole discretion, may, without notice to you, suspend or terminate your user ID and/or password or your access to, or use of, the website (or any portion thereof), for any reason, including: (a) where WSIB believes that you have violated the website terms of use; (b) where your user ID has been inactive for a prolonged period of time; (c) where WSIB believes that you have provided information that is untrue, inaccurate, not current or incomplete; (d) request of law enforcement or government agency; (e) request by you (self-initiated account deletions); (f) unexpected technical or security issues or problems; (g) compliance with legal process; (h) if you have or we believe you have engaged in illegal activities; or (i) nonpayment of any amounts owed by you under the Workplace Safety and Insurance Act (Ontario).

WSIB Proprietary Rights

You acknowledge and agree the website contains information, materials, forms, eForms, products, services, eServices, and offers that are proprietary and confidential to WSIB and its third-party licensors (as applicable).  Accordingly, you agree to use such only in accordance with the website terms of use and not to disclose such except as authorized by WSIB or as permitted by law.

Data, Telecommunications, and Other Charges

Your use of the website may result in you incurring data, internet, or other charges.  Any such charges are solely your responsibility.

Disclaimer and Limitation of Liability

The website is provided to you on “as is” “as available” basis without warranty, representation, or condition of any kind, whether express or implied, including but not limited to, those of merchantability, fitness for a particular purpose, title, non-infringement, availability, security, and accuracy.  While WSIB has made reasonable efforts to keep the website current and accurate, we assume no responsibility for any errors, omissions or inaccuracies that may exist.  WSIB is not liable for any loss or damage caused by your reliance on the website.  It is your responsibility to evaluate the accuracy, completeness, and usefulness of the website and to ensure its appropriateness for your situation.

WSIB shall not be liable for any loss or damages whatsoever, including any direct, indirect, incidental, special, punitive or consequential damages, arising from or in connection with your access or use of the website.

Indemnification

You agree to indemnify, defend, and hold harmless WSIB from all liabilities, claims, harm, and expenses, including attorney's fees, that arise from your access, use, or misuse of the website, including through your non-compliance with the website terms of use, additional terms, or your violation of any third-party rights.

Miscellaneous

The website terms of use shall be governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada applicable therein without regard to its conflict of laws provision. Jurisdiction and venue shall be in Toronto, Ontario, Canada. WSIB's failure to insist upon or enforce strict performance of any right or provision of the website terms of use shall not constitute or be construed as a waiver of any right or provision.  You agree to use reasonable efforts to do, make, execute, deliver, or cause to be done, made, executed, or delivered all such further acts, documents, and things as WSIB may reasonably require from time to time for the purpose of giving effect to the website terms of use.  If any provision of the website terms of use is found by a Court of competent jurisdiction to be unenforceable, all other provisions shall remain in force and effect.