We have a dedicated team of adjudicators and nurse consultants working as quickly as possible to gather any information required and review each claim so that people can access the benefits and services they may be entitled to.
Because we look at each of these claims on a case-by-case basis, the time to a decision will be different in each claim. We are contacting people within two to five days of a COVID-19-related claim being filed to gather required exposure, employment, medical and other relevant information to help us make decisions.
| Type | Number * |
|---|---|
| Claims allowed | 5,176 |
| Claims not allowed | 1,095 |
| Claims pending | 426 |
| Exposure incident reports received | 3,066 |
The table below lists the industries/sectors with the highest COVID-19 related claim volume. North American Industrial Classification System class references are in parenthesis. Any industry/sector not listed has fewer than five allowed claims.
| Industry/Sector | Allowed | Not allowed | Pending |
|---|---|---|---|
| Nursing and residential care facilities (N2) |
2,519 |
237 | 20 |
| Agriculture (A) |
1,107 |
35 | 173 |
| Hospitals (D3) | 655 | 316 | 8 |
| Schedule 2 employers | 337 | 231 | 16 |
| Ambulatory health care (N1) | 188 | 74 | 6 |
| Food, textiles and related manufacturing (E1) | 88 | 13 | 168 |
| Social assistance (N3) | 48 | 20 | 5 |
| Motor vehicles, building materials, food and beverage retail (I1) | 45 | 17 | <5 |
| Leisure and Hospitality (O) | 30 | 14 | <5 |
| Administration, services to buildings, dwellings and open spaces (M) | 24 | 17 | <5 |
| Other services (P) | 18 | <5 | <5 |
| Air, transit, ground passenger, recreational and pipeline transportation, courier services and warehousing (F2) | 17 | 17 | <5 |
| Non-metallic and mineral manufacturing (E2) | 15 | <5 | 0 |
|
Foundation, structure and building exterior construction (G3) |
12 | <5 | <5 |
| Specialized retail and department stores (I4) | 11 | 10 | <5 |
|
Metal transportation equipment and furniture manufacturing (E4) |
10 | 18 | 0 |
| Public administration (D2) | 6 | <5 |
0 |
| Machinery, electrical equipment and miscellaneous manufacturing (E5) | 5 | 6 | <5 |
| Rail, water, truck transportation and postal service (F1) | 5 | 6 | 0 |
| Building Equipment Construction (G4) | 5 | 5 | 0 |
| Finance, management and leasing (K) | 5 | 5 | <5 |
| Furniture, home furnishings, clothing and clothing accessories retail (I2) | 5 | <5 | <5 |
* data as of September 18, 2020