COVID-19 related claims statistics

We have a dedicated team of adjudicators and nurse consultants working as quickly as possible to gather any information required and review each claim so that people can access the benefits and services they may be entitled to.  

Because we look at each of these claims on a case-by-case basis, the time to a decision will be different in each claim. We are contacting people within two to five days of a COVID-19-related claim being filed to gather required exposure, employment, medical and other relevant information to help us make decisions.

Type Number *
Claims allowed 11,428
Claims not allowed 1,824
Claims pending 850
Exposure incident reports received 5,199

The table below lists the industries/sectors with the highest COVID-19 related claim volume. North American Industrial Classification System class references are in parenthesis. Any industry/sector not listed has fewer than five allowed claims.

Industry/Sector Allowed Not allowed Pending
Nursing and residential care facilities (N2)

4,994

382 273
Hospitals (D3)

1,690

382 96
Agriculture (A) 1,598 72 92
Schedule 2 employers 1,037 410 88
Ambulatory health care (N1) 438 102 28
Food, textiles and related manufacturing (E1) 415 71 108
Metal transportation equipment and furniture manufacturing (E4) 196 30 11
Social assistance (N3) 145 53 11
Leisure and Hospitality (O) 135 54 15
Motor vehicles, building materials, food and beverage retail (I1) 102 40 17
Administration, services to buildings, dwellings and open spaces (M) 93 32 7
Specialized retail and department stores (I4) 80 39 25
Non-metallic and mineral manufacturing (E2) 74 10 13
Machinery, electrical equipment and miscellaneous manufacturing (E5) 56 7 <5

Air, transit, ground passenger, recreational and pipeline transportation, courier services and warehousing (F2)

51 28 <5
Other services (P) 42 11 13
Electronics, appliances, health and personal care retail (I3) 36 20 <5
Personal and Household Goods, Building Materials and Machinery Wholesale (H2) 35 11 10
Finance, management and leasing (K) 28 15 11
Building Equipment Construction (G4) 23 11

<5

Printing, petroleum and chemical manufacturing (E3) 23 9 <5
Foundation, structure and building exterior construction (G3) 17 <5 <5
Building construction (G1) 15 6 0
Rail, water, truck transportation and postal service (F1) 14 9 <5
Professional, scientific and technical (L) 13 5 <5
Petroleum, food, motor vehicle and miscellaneous wholesale (H1) 12 <5 <5
Public administration (D2) 11 7 0
Specialty trades construction (G5) 9 <5 0
)Furniture, home furnishings, clothing and clothing accessories retail (I2) 8 <5 <5
Mining, quarrying and oil and gas extraction (B) 6 5

<5

Information and culture (J)

6 <5 <5
Utilities (C) 6 <5

<5

Infrastructure construction (G2) 5 0 <5
Educational services (D1) 5 6 <5

* data as of January 15, 2021