COVID-19 related claims statistics

We have a dedicated team of adjudicators and nurse consultants working as quickly as possible to gather any information required and review each claim so that people can access the benefits and services they may be entitled to.  

Because we look at each of these claims on a case-by-case basis, the time to a decision will be different in each claim. We are contacting people within two to five days of a COVID-19-related claim being filed to gather required exposure, employment, medical and other relevant information to help us make decisions.

Type Number *
Claims allowed 5,176
Claims not allowed 1,095
Claims pending 426
Exposure incident reports received 3,066

The table below lists the industries/sectors with the highest COVID-19 related claim volume. North American Industrial Classification System class references are in parenthesis. Any industry/sector not listed has fewer than five allowed claims.

Industry/Sector Allowed Not allowed Pending
Nursing and residential care facilities (N2)

2,519

237 20
Agriculture (A)

1,107

35 173
Hospitals (D3) 655 316 8
Schedule 2 employers 337 231 16
Ambulatory health care (N1) 188 74 6
Food, textiles and related manufacturing (E1) 88 13 168
Social assistance (N3) 48 20 5
Motor vehicles, building materials, food and beverage retail (I1) 45 17 <5
Leisure and Hospitality (O) 30 14 <5
Administration, services to buildings, dwellings and open spaces (M) 24 17 <5
Other services (P) 18 <5 <5
Air, transit, ground passenger, recreational and pipeline transportation, courier services and warehousing (F2)     17 17 <5
Non-metallic and mineral manufacturing (E2) 15 <5 0

Foundation, structure and building exterior construction (G3)

12 <5 <5
Specialized retail and department stores (I4) 11 10 <5

Metal transportation equipment and furniture manufacturing (E4)

10 18 0
Public administration (D2) 6 <5

0

Machinery, electrical equipment and miscellaneous manufacturing (E5) 5 6 <5
Rail, water, truck transportation and postal service (F1)  5 6 0
Building Equipment Construction (G4) 5 5 0
Finance, management and leasing (K) 5 5 <5
Furniture, home furnishings, clothing and clothing accessories retail (I2) 5 <5 <5

* data as of September 18, 2020