Return to work

The WSIB is here to help anyone with a workplace injury or illness recover and get back to work and to help keep businesses continue to run smoothly in the event of a workplace injury or illness. Industries and workplaces continue to change over time, which is why we are committed to innovating our approaches, recovery best-practices and return to work services.

Our Return-to-Work Program offers quality services and builds customized return to work plans that are unique to each person. Our programs aim to evolve and integrate our recovery and return to work services to drive better outcomes and improve the customer experience.

In response to the changing economy, workplaces, injuries and illnesses, we launched the 2019-2021 Return to Work and Recovery Services Strategy, which references the best and most current approaches and switches our focus from processes to outcomes. We want our customers to experience streamlined service and custom options that best suit their needs.

Our integrated plan aims to:

  1. Provide a people-centric experience
  2. Focus on the ‘at risk’ return to work and recovery claims
  3. Make the right decisions
  4. Offer quality services
  5. Develop and invest in an expert workforce
  6. Build strong networks and strategic partnerships
To view
or historical and supplementary data, please go to Open Data Downloads.


Data in By the Numbers: 2020 WSIB Statistical Report may not match previously published results. This is due to factors such as data maturity, updated definitions and methodologies, and rounding. Data in By the Numbers is matured three months, with the exception of benefit payments, which represents cash paid during the year, to or on behalf of people injured at work and are not matured three months following year-end. Percentages may not add up due to rounding.